Bilingual Customer Service & Purchasing Coordinator

Canadian Education Warehouse; Aurora; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading educational materials provider in Aurora, ON is seeking a Bilingual Customer Service, Sales Support & Purchasing Coordinator. This role requires fluency in French and English to support operations nationally. Key responsibilities include managing customer inquiries, processing orders, and coordinating purchases. Candidates should have at least 2 years in customer service and a strong commitment to service excellence. Competitive salary and benefits offered.

Benefits

Free parking

Paid vacation and statutory holidays

Staff discount

Supportive work environment

Long-term growth opportunities

Qualifications

• Minimum 2 years of experience in customer service, sales support, order management, purchasing, or supply chain coordination.
• Fluency in French and English (spoken and written) is mandatory.
• Experience in the education sector or with educational products is a strong asset.

Responsibilities

• Provide professional customer service in French and English.
• Manage the full order lifecycle and support WTK kit production planning.
• Prepare purchase orders and monitor inventory levels.

Skills

Strong organizational skills

Problem-solving skills

Strong communication

Detail-oriented

Time-management skills

Education

Minimum 2 years experience in customer service or related fields

Experience in a bilingual or French-language environment

Tools

SAGE Quantum 50

Microsoft Office

Google Workspace

Job description

A leading educational materials provider in Aurora, ON is seeking a Bilingual Customer Service, Sales Support & Purchasing Coordinator. This role requires fluency in French and English to support operations nationally. Key responsibilities include managing customer inquiries, processing orders, and coordinating purchases. Candidates should have at least 2 years in customer service and a strong commitment to service excellence. Competitive salary and benefits offered.