Benefits Specialist

RLG International Inc.; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading implementation firm in downtown Vancouver is seeking a detail-oriented Benefits Specialist. This full-time position will involve managing global benefits programs and Health & Safety initiatives across regions. Ideal candidates have over 5 years of benefits administration experience and strong interpersonal skills. The role promotes a collaborative work environment with opportunities for career growth and a competitive compensation package.

Benefits

Competitive health, dental, and vision benefits

Hybrid and flexible work environment

Generous time-off policies

Health Spending Account allowance

Immediate RRSP matching contributions

Recognition awards program

Discretionary bonuses

Support for continuous learning

Qualifications

• 5+ years of experience in benefits administration, with knowledge of Canadian and US benefits.
• HRIS experience preferred (BambooHR).
• Strong data analytics skills and proficiency with MS Office tools.

Responsibilities

• Administer benefit and retirement programs for Canada, US, and expatriates.
• Deliver clear communications and training on health and retirement.
• Collaborate with HR colleagues on benefits program alignment.

Skills

Global benefits administration

Health & Safety administration

Organizational skills

Interpersonal skills

Data analytics

Proficiency in MS Office

Education

5+ years of experience in benefits administration

HR administration experience

HRIS experience (BambooHR preferred)

Tools

BambooHR

MS Office

Job description

RLG is an implementation firm that partners with clients to accelerate their improvement journey.

We implement transformative change through on-site coaching that shifts the processes and behaviours of leaders and teams to achieve their strategic and operational goals, connecting the front-line to the bottom line.

We are looking for a detail-oriented Benefits Specialist to join our HR team. This full-time, permanent position is based in our downtown Vancouver office and plays a vital role in supporting our people with care, accuracy, and responsiveness.

The ideal candidate is a collaborative problem solver who puts people first. Your role will involve Global Benefits with some Health and Safety and HR support. You’ll help shape and deliver a best-in-class global benefits program across Canada, the US, and international expatriate regions while also leading our Health and Safety initiatives to ensure a safe and supportive workplace.

Become part of our team and experience a safe, diverse, and inclusive workplace with continuous learning and career growth opportunities.

Your key responsibilities will include:

• Administer Canadian, US, and expatriate benefit and retirement programs, including health, dental, disability, life, travel, EAP, and RRSP/401(k), and serve as the primary contact for employee questions.
• Reconcile benefit premiums and billings.
• Evaluate, benchmark, and recommend benefit enhancements to support attraction, retention, and engagement.
• Maintain benefit records in HRIS (BambooHR); prepare and distribute benefit reports as requested.
• Develop and implement KPIs to facilitate service delivery and enhancements of processes and practices.
• Deliver clear, employee-focused communications, orientations, and training sessions on health, retirement, and financial wellness.
• Oversee compliance with ISN, DISA, and client Health & Safety requirements, keeping certifications, policies, and insurance documentation up to date.
• Collaborate with HR colleagues and Global Support teams to align benefits programs and ensure smooth processes across regions.
• Other duties as assigned.

We’d love to hear from you if you:

• Have prior experience with global or expatriate benefits.
• Bring experience in Health & Safety administration.
• Demonstrate strong organizational skills with exceptional attention to detail.
• Communicate clearly and professionally, both in writing and verbally.
• Have strong interpersonal skills and the ability to build relationships across all levels of the organization.
• Thrive in a collaborative, team-based environment, and adapt with ease to changing needs.
• Handle confidential information with discretion and professionalism.
• Proficiency in MS Office (Outlook, Teams, SharePoint, OneNote, Word, PowerPoint, Excel).

To qualify for this role, you must have:

• 5+ years of experience in benefits administration, with demonstrated knowledge of Canadian and US benefits and pensions (RRSP / 401(k)).
• 2+ years of HR administration experience.
• HRIS experience (BambooHR preferred).
• Strong data analytics skills, including proficiency with MS Office tools (Word, PowerPoint, Excel).

What We Offer / Why Join Us:

• Competitive and equitable compensation paired with top-tier health, dental, and vision benefits, with eligibility starting on day one.
• A hybrid and flexible work environment (post-probation), with an expectation to be in the office at least three days per week on Anchor Days or as required for business needs.
• Generous time-off policies, starting with 3 weeks of vacation annually.
• Annual Health Spending Account (HSA) or Flexible Spending Account (FSA) allowance of $2,000 for individuals or $3,000 for families (pro-rated to your start date).
• Immediate RRSP matching contributions from 2% to 5%, based on length of service.
• Recognition through RLG’s annual awards program, celebrating key career milestones such as 5, 10, 15 years of service.
• Eligibility for discretionary bonuses, including spot awards and annual performance-based incentives.
• Support for continuous learning and professional development through job-relevant courses and educational opportunities, with pre-approval from your manager.

We work hard to cultivate a culture of supportive learning and knowledge exchange within our offices and at our client sites. If you want to become an RLGer and join a collaborative team that encourages personal and professional growth, understands the importance of work-life balance, and makes positive, impactful changes for clients, you’ve come to the right place.