Banking Customer Experience Associate – Growth & Impact

TD Securities; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Burnaby is seeking a customer-focused individual to join their team. The role involves delivering exceptional customer service, managing financial transactions, and supporting business objectives. The successful candidate will have a High School diploma and a minimum of 1 year of relevant experience. This position offers training and development opportunities to help you thrive in your career.

Benefits

Competitive salary

Health and well-being benefits

Career development programs

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Post-Secondary or Undergraduate degree (in related field) preferred.

Responsibilities

• Create an exceptional customer experience with every customer interaction.
• Complete a broad range of financial transactions accurately.
• Assist in resolving customer concerns and escalate when necessary.
• Support business objectives by promoting products and services.

Skills

Customer service skills

Communication skills

Problem-solving

Teamwork

Education

High School diploma

Post-Secondary degree (preferred)

Job description

A leading financial institution in Burnaby is seeking a customer-focused individual to join their team. The role involves delivering exceptional customer service, managing financial transactions, and supporting business objectives. The successful candidate will have a High School diploma and a minimum of 1 year of relevant experience. This position offers training and development opportunities to help you thrive in your career.