Automotive Service Advisor - Front Counter Champion

Tirecraft; Canada; Remote; CAD 30,000 - 39,000; Full time

Benefits offered by this job

Health and Dental coverage

Employee Assistance Program

Employee Purchase Program

Birthday off with pay

Ministry Certification(s) available

Employee Stock Ownership Plan

Job summary

Tirecraft Ontario is seeking a motivated Service Advisor at our Mount Forest location. You will write up work orders, take service calls, and greet customers at the front counter to connect them with the right automotive solutions.

This hourly role offers wages of $22-$28 per hour, depending on experience, with opportunities for growth and benefits. You will coordinate with technicians to ensure timely service, manage inventory considerations, and uphold exceptional customer service standards.

Qualifications

• Leadership experience
• Experience in retail and commercial tire/automotive industry preferred
• Valid Driver’s License with a clean abstract
• Computer literate
• Basic mechanical and tire understanding
• Strong communication skills (verbal and written)

Responsibilities

• Write up work orders for all sales and service transactions and present to the Technicians.
• Take all service calls, write up work orders and dispatch Tire Service Tech(s).
• Invoice all product and service sales once complete and process payment.
• Handle sales and service at the front counter and on the telephone, with a focus on customer service.
• Monitor service activities to ensure on-time completion and FIFO workflow.
• Assist Store Manager with product selection and inventory levels.
• Complete product adjustments, including manufacturer claim forms, promptly.
• Maintain product and service displays in a marketable, clean appearance.

Skills

Leadership

Retail/Tire

Driver's License

Computer literacy

Mechanical & Tire knowledge

Communication

Job description

Tirecraft Ontario is seeking a motivated Service Advisor at our Mount Forest location. You will write up work orders, take service calls, and greet customers at the front counter to connect them with the right automotive solutions.

This hourly role offers wages of $22-$28 per hour, depending on experience, with opportunities for growth and benefits. You will coordinate with technicians to ensure timely service, manage inventory considerations, and uphold exceptional customer service standards.