Auto Service Advisor - Customer-Focused, Flexible Hours

Canadian-Tire-Corporation,-Ltd.-1; Eastern Ontario; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Profit-sharing (conditions apply)

Employee discount

Diverse, inclusive and safe working环境

Work-life balance

Flexible work hours

Ongoing training and learning

Scholarship opportunities

Group benefit plan (conditions apply)

On-site parking

Public transportation nearby

Free coffee

Job summary

Canadian Tire Stores is seeking a Service Advisor for our Automotive Service Centre. You will engage with customers, provide guidance on vehicle service, and liaise with technicians to ensure smooth service delivery.

The role requires strong communication, ability to handle busy environments, and flexibility for shifts including weekends. Prior COSTAR knowledge is a plus; benefits include employee discounts and career opportunities.

Qualifications

• Experience in customer-facing role
• Strong communication and interpersonal skills
• Ability to work in a fast-paced automotive environment
• Flexible shifts including evenings, weekends and holidays

Responsibilities

• Greet and assist customers, over phone and in person.
• Provide professional advice to build trust and loyalty.
• Identify customer concerns about vehicle service and repair.
• Review estimates and manage expectations for vehicle readiness.
• Coordinate between customers and Service Centre staff.
• Schedule service appointments.
• Ensure Health and Safety compliance.

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Computer skills

Time management

Valid driver's licence

Costar knowledge

Team player

Tools

COSTAR

Job description

Canadian Tire Stores is seeking a Service Advisor for our Automotive Service Centre. You will engage with customers, provide guidance on vehicle service, and liaise with technicians to ensure smooth service delivery.

The role requires strong communication, ability to handle busy environments, and flexibility for shifts including weekends. Prior COSTAR knowledge is a plus; benefits include employee discounts and career opportunities.