Auto & Personal Lines Advisor - One Insurance Group

Auto & Personal Lines Advisor - One Insurance Group; Winnipeg; On-site; CAD 45,000 - 75,000; Full time

Job summary

A leading insurance brokerage in Manitoba is seeking an Auto & Personal Lines Advisor to provide outstanding service and expert advice on a variety of insurance products. The successful candidate will engage with clients to create exceptional customer experiences while managing and growing a Personal Lines book of business. This role requires strong communication skills, attention to detail, and a positive team-oriented approach. Competitive compensation and benefits are offered, along with extensive training and support.

Benefits

Competitive compensation

Matching RRSP/DPSP plan

Industry-leading training

Continuing education support

Qualifications

• Minimum one year of experience in the insurance industry or customer service.
• Positive team player with flexibility.
• Ability to manage an assigned book of business.

Responsibilities

• Provide outstanding advice on Auto and Personal Lines Insurance.
• Create a customer service experience and cross-sell options.
• Manage an assigned Personal Lines book of business.

Skills

Customer service experience

Attention to detail

Multitasking ability

Effective communication

Familiarity with insurance products

Education

Manitoba General Insurance License (preferred)

IWS Certification (preferred)

Tools

Applied EPIC broker management system (asset)

Job description

Auto & Personal Lines Advisor - One Insurance Group

Province: Winnipeg, Manitoba
Position: Auto & Personal Lines Advisor
Deadline: January 30, 2026
Posted: December 8, 2025

Job Description / Duties

About this Opportunity:

Reporting to the Regional Manager, the Auto Insurance/Personal Lines Advisor is responsible to provide outstanding and professional advice to clients regarding their Auto Insurance, Driver Licensing, and Personal Lines Insurance needs, and offering other coverage solution available. Building a solid rapport with existing, and new clients is essential to the success of this position. The successful candidate will also become familiar with ONE Insurance’s other lines of business to make clients aware of our wide variety of products and services.

Qualifications / Required Skills

Performance Objectives:

• Create an exceptional customer service experience for all clients
• Action all Auto Insurance transactions immediately in a professional and friendly manner and use the Prospector Program to generate leads
• Follow the ONE Insurance Customer Service Standards for both Auto and Personal Lines Insurance transactions.
• Actively cross sell all auto extension product options available
• Be proficient and knowledgeable in Travel Health Insurance products available
• Achieve annually established individual growth and sales objectives
• Prospect new customers and identify new opportunities for increased sales, actioning leads within your scope of responsibility.
• Proper management of an assigned Personal Lines book of business per established workflows and procedures
• Ensure the retention and growth of an assigned Personal Lines Book of Business;

Qualifications/Skills:

• Minimum one (1) year of insurance industry or comparable customer service experience is preferred
• Manitoba General Insurance License and IWS Certification are not required but considered an asset
• Familiarity with Applied EPIC broker management system is considered an asset
• Organized and efficient with strong attention to detail and the ability to multitask
• Flexibility and a positive team player approach with effective communication skills

Additional Information

What makes us the ONE to choose?

• We are a leading insurance brokerage with 29 branches, located either a short drive from Winnipeg or within the city. Each branch is exciting, unique, and provides a customer focused ONE Insurance team atmosphere.
• We provide it all; a matching RRSP/DPSP plan, benefits with premiums paid partially by the company, industry leading training, continuing education, and competitive compensation programs. We even provide you with a book of business!
• We like to work with the best! Our engaging staff demonstrate ONE Insurance’s core values each day – Care, collaboration & integrity.

Contact Information

Ready to Apply? We are excited to meet you! Please apply to https://www.oneinsurance.ca/about/careers/#careers

Accessibility: If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, please contact [e-mail] to notify of this request.

Employer Profile

Auto Insurance & Personal Lines Advisor
Ste. Agathe

ONE Insurance has proudly served the insurance needs of customers across Manitoba for over 70 years. We have earned our customers’ trust by providing the guarantee of exceptional insurance products along with exceptional service. We are seeking experienced insurance professionals to join our growing team.