Auto Body Customer Experience Specialist

Mobile Auto Solutions, LLC; Selkirk; On-site; CAD 36,000 - 40,000; Full time

Job summary

A leading auto repair service provider in Selkirk, Canada, is seeking a Customer Service Representative to deliver exceptional customer experiences and support the repair facility team. The ideal candidate has a High School Diploma and at least one year of customer service experience, preferably in the automotive field. Responsibilities include managing customer relationships, scheduling repairs, and processing insurance claims. Competitive compensation between $36,000 - $40,000 annually, with benefits starting after one month.

Benefits

Competitive pay

Medical, Prescription Drug, Dental & Vision

RRSP with company match

Annual Paid Vacation Time Off

Career Growth Opportunities

Ongoing Training

Qualifications

• High School Diploma required.
• Minimum 1 year of Customer Service experience, ideally in the Automotive Industry.
• Strong attention to detail with a high degree of accuracy.

Responsibilities

• Provide friendly customer service over the phone, in person and over email.
• Schedule appointments for vehicle repair.
• Ensure timely processing of insurance assignments.
• Prepare repair orders with proper documentation.
• Manage car rental information.

Skills

Effective communication

Multitasking

Friendly demeanor

Knowledge of Google platform

Knowledge of Microsoft Office

Attention to detail

Education

High School Diploma

1 year Customer Service experience

Job description

A leading auto repair service provider in Selkirk, Canada, is seeking a Customer Service Representative to deliver exceptional customer experiences and support the repair facility team. The ideal candidate has a High School Diploma and at least one year of customer service experience, preferably in the automotive field. Responsibilities include managing customer relationships, scheduling repairs, and processing insurance claims. Competitive compensation between $36,000 - $40,000 annually, with benefits starting after one month.