ASSOCIATE | Operations (Logistics)

TEALEAVES; Vancouver; On-site; CAD 69,000 - 76,000; Full time

Job summary

A high-end tea brand located in Vancouver is seeking an ASSOCIATE in Operations (Logistics). This role includes driving key performance indicators to enhance operational efficiency and sustainability, collaborating across teams, and assisting in the management of inventory and shipping logistics. Ideal candidates possess strong analytical skills, attention to detail, and a collaborative approach. The position offers a competitive salary with opportunities for professional growth and impactful social projects.

Benefits

Mentorship in problem-solving

Networking opportunities

Impactful project collaboration

Quality work engaged with experts

Flexibility in start date

Qualifications

• Strong analytical mindset with a penchant for self-growth.
• Meticulous attention to detail, able to manage multiple tasks.
• Excellent collaborative approach to logistics performance.

Responsibilities

• Drive long-term KPIs for continuous improvement and sustainability.
• Collaborate with Brand, B2B, and Marketing teams.
• Manage ERP system processes and inventory levels.
• Forecast global demand and oversee replenishment.

Skills

Analytical mindset

Attention to detail

Problem-solving

Team-centric mindset

Critical thinking

Education

Recent graduate or 3-4 years experience

Job description

Job Title

ASSOCIATE | Operations (Logistics)

Company

TEALEAVES

Location

Vancouver, BC (the Great Outdoors)

Job Type

Full-time, Permanent

About Us

Established in 1994, TEALEAVES is celebrated by 5-star hotels and Michelin chefs worldwide for our expertise in blending teas of unparalleled quality. Every cup is hand‑crafted by our Master Blenders, showcasing culture’s rooted relationship with the heritage of tea.

Known for our design‑excellence and social responsibility, as a Tastemaker and Changemaker, we are part of a movement that pushes the boundaries of luxury by creating meaningful social impact, working intimately with non‑profits, charities, academia and internationalist organizations (United Nations, World Biodiversity Forum).

With Purpose, We Blend for People & Planet. Our actions are going to impact the planet and people on it – if we design like nature and for nature, that impact can be a positive one. That is why we created the Biodiversity+ Design Toolkit.

We are engaged in thought leadership, to change the very nature of “how we do”, “what we do”.

Opportunity

• Strategic KPIs – Initiate and drive long‑term KPIs: Continuous Improvement, Total Quality Management, workflows, Miro flowcharts to enhance efficiency and environmental sustainability (UN SDGs, GRI and GHG reporting).
• Cross‑functional Collaboration – Collaborate with Brand, B2B, and Marketing teams to analyze and optimize strategy outcomes of social impact campaigns.
• Technology Integration – Research, implement new tech stacks, integrating AI into pathways and processes.
• Demand Forecasting – Forecast global demand in Canada, USA, EU, UK, Japan, China, Mexico to manage inventory levels across Vancouver, Seattle, New Jersey, Las Vegas, Milano, Tokyo, overseeing replenishment and conducting stock movement analysis.
• ERP Operations – Process orders within our ERP system, managing Bill of Materials and Inventory.
• Shipping & Logistics – Manage the timely shipping and drayage of parcels, pallets, and containers arriving from overseas.
• Customs Compliance – Prepare global customs compliance, updating latest global regulations and customs requirements.
• Financial Analysis – Support KPMG in Profit/Loss analysis of warehouses, contribute to cost accounting, and support dynamic pricing strategies.
• New Product Development – Actively coordinate and manage New Product Development, collaborating on Customer Journey (CX) designs, visual design, and narrative storytelling.
• Social‑Impact Projects – Actively contribute and help Project Manage social‑impact projects with the UN, Smithsonian Museum and a multitude of leading Universities in the US and Canada.
• Cross‑Rotation – Engage in cross‑function rotations across departments based on interest and aptitude.
• Inter‑disciplinary Engagement – All our Roles have a Major (primary job function) and a Minor (secondary job function) which allows inter‑disciplinary engagement with departments other than Operations.

Attributes of Interest

• Strong analytical mindset with a penchant for self‑growth.
• Meticulous attention to detail, happy managing multiple tasks and deadlines.
• Able to solve problems elegantly.
• Excellent collaborative approach (team‑centric mindset) to create seamless coordination with associates, suppliers, and clients, optimizing logistics performance, while being hospitable and courteous.
• Dedication to quality.
• Dedication to rigorous critical thinking.

Benefits

• Design your positive impact. Work directly with senior executives and subject‑matter experts to engage in pro‑bono projects addressing challenges including Biodiversity+ Design, Inclusive Design, and resilient economic development.
• Directly impact the world. Collaborate with nonprofits and leading universities on impactful initiatives including UN’s COP, the UN Sustainable Development Goal Summit, and the World Biodiversity Forum.
• Do the highest quality work, get smarter. Receive dedicated mentorship in problem‑solving paradigms and pathways to advance your cognitive heft.
• Become a Changemaker. Advance your intrinsic knowledge base at TEALEAVES, where interdisciplinary teams power innovative solutions to intractable challenges. Acquire sophisticated skills to drive concrete change.
• Grow your network. Forge lasting connections with respected alumni, legendary academics, expanding your network through collaborations with iconic brands and participation in industry‑leading events and conferences.
• Do Well & Do Good.

Compensation

2026 Compensation: Recent graduates (no prior full‑time experience): $69,000 to $76,000. Candidates with 3 to 4 years of full‑time work experience: $81,000 to $92,000.

Interview Process

Virtual interviews conducted on a rolling basis. In‑person interviews conducted on campus September 2025 and January 2026.

Start Date

Flexible

Equal Employment Opportunity

TEALEAVES is committed to equity and fostering an inclusive workplace culture. We embrace diversity and provide equal employment opportunities to all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity origin, disability, or any other factors prohibited by law.