Assistant Team Leader

Dollarama; Kitchener; On-site; CAD 30,000 - 40,000; Part time

Job summary

A growing Canadian retail business is looking for an Assistant Team Leader in Kitchener. This role requires supporting the management team in daily store operations, training associates, and ensuring excellent customer service. Ideal candidates should have supervisory experience, strong communication skills, and the ability to work in a fast-paced environment. Flexible availability is essential. Competitive compensation and growth opportunities are offered.

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability required (day, evening, weekend).

Responsibilities

• Support management in executing daily retail store operations.
• Assist in supervising and training store associates.
• Handle customer inquiries and complaints.

Skills

Customer service orientation

Leadership

Time management

Communication

Organizational skills

Job description

Join to apply for the Assistant Team Leader role at Dollarama .

Looking for a career in a stimulating and diverse working environment offering competitive compensation, benefits packages, and growth opportunities? An Assistant Team Leader position at Dollarama, a growing Canadian business, might be the perfect match for you!

What you’ll do?

The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

What do you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast-paced, and high-volume environment
• Customer service oriented
• Benefits are applicable to full-time employees

Seniority level

Mid-Senior level

Employment type

Part-time

Job function

Retail

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