Assistant Store Manager - Rideau Street

Canna Cabana; Ottawa; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading retail cannabis company in Ottawa is seeking an Assistant Store Manager to oversee daily operations and ensure a positive customer experience. The ideal candidate will have 4-5+ years of retail management experience, knowledge of cannabis regulations, and excellent leadership skills. This role offers significant growth opportunities and the chance to earn bonuses.

Benefits

Unlimited bonus earning potential

Significant opportunities for growth and learning

Qualifications

• Ability to obtain Cannabis Retail Manager License
• Experience managing in a Unionized environment preferred
• Detail-oriented and proactive attitude

Responsibilities

• Motivate and inspire team members
• Support SM and provide feedback for team growth
• Ensure compliance with SOPs and regulations
• Track employee and store sales daily
• Maintain a clean and organized work environment

Skills

Leadership and management skills

Strong time management

Communication skills

Knowledge of Cannabis regulations

Problem-solving skills

Education

4-5+ years of retail management experience

Proficiency in Microsoft Office

Job description

Overview

Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM collaborates with the SM and company management and is responsible for managing, maintaining and supervising day-to-day retail operations at the store location.

Responsibilities

• Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking
• Support SM and team members and provide positive and constructive feedback so that they grow professionally
• Support SM and all team members on work procedures and policies so that everyone understands what\'s required to do a great job
• Follow written SOPs as changes to policy and/or regulations occur and ensure compliance among the team
• Be accessible and responsive to all team members\' questions, suggestions, and concerns and help resolve any team member conflicts
• Lead by example and work with staff to address situations that may arise in a high-volume retail store
• Utilize customer and team member feedback to implement changes to improve the customer experience
• Track all employee and store sales daily to ensure optimal performance
• Maintain store compliance with all local, state and federal regulations and organize required reporting, paperwork, and state tracking system recording
• Assist SM(s) with inventory, sales, and compliance audits
• Perform all daily opening and closing procedures
• Ensure the sales floor is adequately stocked at all times
• Coordinate with management to perform daily/monthly/yearly inventory audits and reconciliations
• Ensure all expired/damaged/returned product is logged and disposed of according to regulations
• Assist in receiving and ensure AGCO/wholesale deliveries are compliant and accurate compared to invoices
• Provide daily correspondence via email and manager’s log with the team as needed
• Comply with all HR policies, including confidentiality and non-disclosures
• Maintain a clean and organized work environment
• CannSell license from AGCO and pass a background check
• Possess or obtain Cannabis Retail Manager License from AGCO within the first month of employment
• Proficiency in Microsoft Office
• Experience managing in a Unionized environment
• Knowledge of Cannabis plants and different strains, and standards set by AGCO
• Knowledge of local and state laws and regulations pertaining to retail Cannabis
• Organized, flexible, empathetic, detail-oriented and proactive
• Excellent leadership and management skills
• Strong time management, prioritization, and multi-tasking in a fast-paced, high-volume environment
• Strong communication, problem-solving and decision-making skills
• Entrepreneurial, collaborative, and positive attitude
• Ability to work nights, holidays and weekends and at different locations

Qualifications

• 4-5+ years of retail management experience
• Proficiency in Microsoft Office
• Experience managing in a Unionized environment (preferred)
• Ability to obtain Cannabis Retail Manager License from AGCO

Why You Should Apply

• The opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

About High Tide

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant. High Tide (HITI) operates across Cannabis retail, technology and e-commerce, with Bricks & Mortar Retail, Retail Innovation, E-commerce Platforms, and more. For more information, visit www.hightideinc.com.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.