Assistant Store Manager – Omni-Channel Retail Leader

canadiantirecorporation; Quebec; On-site; CAD 35,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Product discounts

Job summary

L'Équipeur, part of the Canadian Tire family, is seeking a Store Leader to drive exceptional customer service and operational excellence in our retail location. You will coach teams, oversee in-store and eCommerce fulfillment, and ensure adherence to procedures while maintaining a positive, inclusive work environment.

Candidates should have 3-5 years of retail experience, strong communication skills, and the ability to manage store operations in the Store Manager's absence.

Qualifications

• 3-5 years retail experience required.

Responsibilities

• Provides leadership to the team, coaching and follow-up to ensure service model standards are delivered to customers.
• Leads B2B Mark's Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
• Provide exceptional omni-channel experience by in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
• Support the customer experience through timely processing and movement of inventory to the salesfloor.
• Implement, communicate, and ensure compliance with operating procedures, processes, and policies.
• Manage scheduling and follow up of shipping/receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
• Assist in annual inventories; follow and ensure compliance of LP, cash and audit, and OH&S policies and procedures.
• Assume responsibility for all operations of the store in the absence of the Store Manager.
• Provide leadership and coaching to ensure staff meet daily, weekly and shift targets.

Job description

L'Équipeur, part of the Canadian Tire family, is seeking a Store Leader to drive exceptional customer service and operational excellence in our retail location. You will coach teams, oversee in-store and eCommerce fulfillment, and ensure adherence to procedures while maintaining a positive, inclusive work environment.

Candidates should have 3-5 years of retail experience, strong communication skills, and the ability to manage store operations in the Store Manager's absence.