Store Operations Leader & Omni-Channel Coach

L

Drummondville

On-site

CAD 35,000 - 44,000

Full time

3 days ago
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Benefits offered by this job

Comprehensive benefits
Retirement programs
Performance incentives
Product discounts
Career growth opportunities

Job summary

L'Équipeur in Canada is hiring for a store leader to oversee daily operations and coach the team to deliver exemplary service. You will drive in-store and eCommerce order accuracy, inventory movement, and shop floor execution while ensuring safety and policy compliance.

You'll lead shift starters, communicate clearly, and implement the daily game plan. A background in retail leadership and a passion for customer experience are essential, with competitive benefits and growth opportunities offered.

Qualifications

  • 3–5 years of retail experience required.
  • Excellent communication and organizational skills.
  • High energy, enthusiasm and drive to succeed.
  • Ability to coach and develop department and store teams.

Responsibilities

  • Provide leadership to the team and coach to deliver service standards.
  • Lead B2B Mark’s Commercial Business function including order entry and delivery.
  • Ensure omni-channel customer experience with in-store and eCommerce fulfillment.
  • Manage shipping/receiving, eCommerce fulfillment, and cash management.
  • Conduct daily and shift planning meetings and training.

Skills

Coaching & Mentoring
Leadership
Communication
Training & Development
Retail Customer Service
Scheduling & Planning

Tools

POS systems
Inventory systems
MS Excel

Job description

L'Équipeur in Canada is hiring for a store leader to oversee daily operations and coach the team to deliver exemplary service. You will drive in-store and eCommerce order accuracy, inventory movement, and shop floor execution while ensuring safety and policy compliance.

You'll lead shift starters, communicate clearly, and implement the daily game plan. A background in retail leadership and a passion for customer experience are essential, with competitive benefits and growth opportunities offered.

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