Retail Operations Leader – Coaching & Fulfillment

Atmosphere Ltd.; Central Ontario; On-site; CAD 35,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Well-being perks

Career growth and product discounts

Job summary

Marks in Canada’s retail network seeks a dynamic leader to guide its store team and departments. You will coach staff, manage daily/weekly plans, and ensure exceptional omni-channel service, including in-store and eCommerce orders.

The role requires 3-5 years in retail with strong communication and organizational skills, plus the ability to coordinate schedules, inventories, and customer service across channels.Competitive pay and benefits offered.

Qualifications

• 3-5 years retail experience required.
• Excellent communication and organizational skills.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Lead and coach department and store teams to meet service standards.
• Oversee order entry, inventory movement, and eCommerce fulfillment to customers.
• Prepare and execute daily/weekly plans; supervise shifts and execution of operations.
• Promote a positive, inclusive work environment and maintain performance standards.

Skills

Coaching

Leadership

Customer service

Communication

Inventory management

Scheduling

Job description

Marks in Canada’s retail network seeks a dynamic leader to guide its store team and departments. You will coach staff, manage daily/weekly plans, and ensure exceptional omni-channel service, including in-store and eCommerce orders.

The role requires 3-5 years in retail with strong communication and organizational skills, plus the ability to coordinate schedules, inventories, and customer service across channels.Competitive pay and benefits offered.