Store Leader: Team Development & Guest Service

Mark's Work Wearhouse Ltd.; Rimouski; On-site; CAD 44,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits

Retirement programs

Performance incentives

Product discounts

Well-being perks

Job summary

L’Équipeur in Rimouski, Canada is seeking an energetic Store Leader to coach and develop the frontline team, ensuring exceptional service standards and a seamless omni-channel shopping experience for every customer.

You will oversee merchandising, pricing, weekly scheduling and compliance with LP, OH&S and store policies while promoting loyalty programs and driving store performance. We offer competitive pay, benefits and opportunities for career growth.

Qualifications

• Proven ability to coach, mentor and develop department and store teams through setting expectations, communication and feedback.
• Strong communication and organizational skills with high energy and drive to succeed.
• 3–5 years of retail experience required; basic computer skills are required.
• Comprehensive benefits, retirement programs, performance incentives, and product discounts.

Responsibilities

• Provides leadership to the team, coaches, and follows up to ensure service standards are delivered.
• Oversees in-store eCommerce sales and fulfillment of eCommerce orders within defined service levels.
• Promotes customer loyalty and credit card programs to support customer acquisition.
• Creates weekly department and store schedules and ensures pricing and promotional setups.
• Ensures compliance with LP, OH&S and inventory controls.

Skills

Coaching & mentoring

Communication skills

Organizational skills

Retail experience

Basic computer skills

Job description

L’Équipeur in Rimouski, Canada is seeking an energetic Store Leader to coach and develop the frontline team, ensuring exceptional service standards and a seamless omni-channel shopping experience for every customer.

You will oversee merchandising, pricing, weekly scheduling and compliance with LP, OH&S and store policies while promoting loyalty programs and driving store performance. We offer competitive pay, benefits and opportunities for career growth.