Assistant Store Manager: Lead Team, Elevate Sales & Service

Dollarama; Sorel-Tracy; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Pension plan

Training program

Career development

Job summary

Dollarama is seeking an Assistant Store Manager to support the Store Manager in overseeing daily retail operations and achieving sales goals. You will act as Manager on Duty in the Store Manager’s absence, supervising staff, merchandising, and customer service to ensure a smooth, high-performing store environment.

You will lead training, coaching, and performance feedback, while handling cash management and safety standards.

Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Leadership

Communication

Decision-making

Multitasking

Job description

Dollarama is seeking an Assistant Store Manager to support the Store Manager in overseeing daily retail operations and achieving sales goals. You will act as Manager on Duty in the Store Manager’s absence, supervising staff, merchandising, and customer service to ensure a smooth, high-performing store environment.

You will lead training, coaching, and performance feedback, while handling cash management and safety standards.