Store Team Lead: Growth, Training & Benefits

Dollarama; London; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Company matched pension plan

Training and integration program

Career development opportunities

Job summary

Dollarama is seeking an Assistant Store Manager to support daily retail operations, customer satisfaction, and sales goals. The role acts as Manager on Duty in the Store Manager’s absence, with responsibilities spanning staff management, merchandising, cash handling, and safety compliance.

The ideal candidate has 2+ years in retail with supervisory experience, strong leadership and communication skills, and open availability.

Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Staff management

Leadership

Customer service

Merchandising

Cash handling

Training

Coaching

Performance management

Store operations

Decision making

Hiring

Communication

Job description

Dollarama is seeking an Assistant Store Manager to support daily retail operations, customer satisfaction, and sales goals. The role acts as Manager on Duty in the Store Manager’s absence, with responsibilities spanning staff management, merchandising, cash handling, and safety compliance.

The ideal candidate has 2+ years in retail with supervisory experience, strong leadership and communication skills, and open availability.