Assistant Store Manager — Lead Growth & Customer Service

Reitmans; Ottawa; On-site; CAD 46,000 - 54,000; Full time

Job summary

A leading Canadian retailer is looking for an experienced Assistant Store Manager in Ottawa to lead daily operations and support a positive team environment. This role focuses on delivering exceptional customer experiences and driving store performance through effective coaching and management. Ideal candidates will have 2+ years in retail, strong organizational skills, and a passion for fashion. Competitive salary ranges from $46,000 to $54,000, plus benefits including paid time off and employee discounts.

Benefits

Paid Time Off

Monthly Bonus

Career Advancement

Tuition Reimbursement

Employee Discounts

Qualifications

• 2+ years of experience in team management or supervision in a retail environment.
• Strong skills in organization, planning, and prioritization.
• Ability to maintain a high level of performance under pressure.

Responsibilities

• Inspire and develop a high-performing team in a positive environment.
• Deliver an outstanding customer experience.
• Monitor KPIs and recommend actions to support store goals.

Skills

Team management

Customer experience

Organizational skills

Sales performance

Fashion knowledge

Time management

Problem-solving

Education

High school diploma

Tools

POS systems

Microsoft Office Suite

Job description

A leading Canadian retailer is looking for an experienced Assistant Store Manager in Ottawa to lead daily operations and support a positive team environment. This role focuses on delivering exceptional customer experiences and driving store performance through effective coaching and management. Ideal candidates will have 2+ years in retail, strong organizational skills, and a passion for fashion. Competitive salary ranges from $46,000 to $54,000, plus benefits including paid time off and employee discounts.