Assistant Store Manager

Rogers Communications; Brantford; On-site; CAD 55,000 - 70,000; Full time

Job summary

Rogers Communications, a leading telecommunications company, is seeking an Assistant Store Manager in Brantford. This role involves fostering customer service excellence, coaching team members, and driving operational success in a dynamic retail environment, alongside competitive compensation and benefits.

Benefits

Lucrative management bonus program

Flex health benefits

Mental health coverage 100%

Employee discounts up to 50%

Career growth opportunities

Qualifications

• Ability to work 40 hours a week flexibly.
• Passion for influencing and inspiring teams.
• Ability to deliver on business plans.

Responsibilities

• Drive positive customer interactions and experiences.
• Coach teams to meet business goals.
• Engage and grow customer base through outreach.

Skills

Leadership

Influence

Customer Interaction

Problem Solving

Job description

At Rogers, we are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us and moments define us. Come build a rewarding career at Rogers and be a driving force behind our success story!

As an Assistant Store Manager, you can expect to :

• Work with accountable leaders to help drive positive, solution-based customer interactions and experiences
• Encourage and coach your team to create best-in-class customer experiences and meet business goals
• Receive ongoing training and development to ensure you have all the necessary skills to support the team
• Support your store operations with a creative spirit that can adapt to an ever-changing environment
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.

What’s in it for you :

• Competitive compensation, with a lucrative management bonus program
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and support benefits- 100% coverage
• Employee and Family Assistance Program benefit
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• Advance your career growth and development opportunities

What we’re looking for :

• You have a passion for influencing and inspiring teams
• An ability to deliver on business plans to meet regional, and store targets
• Leadership qualities which foster collaboration within the team
• A progressive thinker with a desire to think outside the box
• Ability to work a flexible schedule (ability to work 40 hours / week)
• You are excited and inspired by technology
• You meet the minimum age of majority (varies by province)

After you apply

Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule : Full time

Shift : Variable

Length of Contract : Not Applicable (Regular Position)

Travel Requirements : Up to 100%

Background Check(s) Required : Criminal Record and Credit Check

Posting Category / Function : Retail (Store Management / Corporate) & Store Management

Requisition ID : 317298

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Assistant Store Manager • Brantford, ON, CA