assistant manager - retail

Zumiez; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading action sports retail company is seeking an Assistant Manager for its Orchard Park location in Kelowna, BC. This role requires a dynamic leader who will support and develop a high-performing sales team while driving store sales initiatives. Candidates should have strong customer service skills and the ability to manage operations efficiently. This full-time position offers a salary between $20.33 and $22.13 per hour and is based on-site.

Qualifications

• Flexibility to work evenings, weekends, and holidays.
• Excellent customer service skills.
• Ability to coach team members.

Responsibilities

• Support training and development of sales team.
• Lead sales initiatives to exceed profit goals.
• Manage daily store operations and merchandising.

Skills

Dependable

Outgoing

Motivated Leader

Sales strategies

Operational standards

Job description

Overview

Now Hiring: Assistant Manager — Orchard Park, Kelowna, BC. Zumiez is seeking a passionate and driven Assistant Manager to join our Orchard Park team in Kelowna, BC. We’re looking for someone who leads by example, thrives in a fast-paced, empowered environment, and is dedicated to delivering exceptional customer experiences while helping drive daily success.

What You'll Do

• Develop and Empower Teams: Support the training, coaching, and development of a high-performing sales team to build depth and drive results.
• Drive Sales Performance: Lead both individual and store-wide sales initiatives to meet and exceed company profit goals.
• Execute Operational Excellence: Champion the daily execution of merchandising, product flow, and operational tasks to keep the store running smooth and sharp.

Qualifications & Skills

• Dependable, flexible, and ready to work a dynamic schedule that includes evenings, weekends, and holidays.
• Outgoing, friendly, and skilled at creating a welcoming and engaging customer experience.
• A highly motivated, competitive, and energetic leader who is committed to both personal and team success.
• Strong understanding of sales strategies, customer service excellence, and the ability to coach others on both.
• Proven ability to maintain operational standards while juggling multiple priorities.

Why Join Zumiez?

Zumiez started as a single store – Above the Belt – in Seattle back in 1978. With over 700 stores across the US, Canada, and Puerto Rico, Zumiez has grown into a global leader in action sports retail. Join a culture of empowerment, collaboration, and community.

Location & Details

• Location: Kelowna, BC
• Work location: On site
• Salary: $20.33–$22.13 per hour
• Terms of employment: Full time
• Starts as soon as possible
• Vacancies: 1

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