Assistant Coffee Shop Manager

SSP France Belgique Luxembourg; Ottawa; On-site; CAD 50,000 - 55,000; Full time

Job summary

A leading food service company is seeking an Assistant Coffee Shop Manager in Ottawa. The role involves partnering with the Restaurant General Manager, leading the team, and managing a Starbucks location. Candidates must have at least two years of management experience in a coffee shop and be able to obtain necessary security clearances. This full-time position offers a salary range of $50,000 to $55,000 annually along with quarterly bonuses and comprehensive benefits.

Benefits

Quarterly bonus potential

End of fiscal year super bonus potential

Comprehensive benefits

Free employee parking

Qualifications

• Minimum of two years of experience in a management capacity in a coffee shop.
• Previous experience managing a Starbucks location preferred.
• Ability to obtain Transport Canada Security Clearance.

Responsibilities

• Partner with Restaurant General Manager to lead the restaurant team.
• Train and develop team members.
• Monitor inventory levels and maintain merchandising standards.
• Manage team performance and provide feedback, including disciplinary actions.
• Analyze sales performance through reports.

Skills

Management in food & beverage industry

Customer service expertise

Conflict management

Effective communication

Organizational skills

Job description

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Description

The Assistant Restaurant Manager has the very important job of partnering with the Restaurant General Manager on leading the restaurant team. Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example, and developing their team. This position will be specifically responsible for our Starbucks units.

• 50,000 - $55,000 / year
• Quarterly bonus potential
• End of fiscal year super bonus potential
• Comprehensive Benefits
• Free Employee Parking

Essential Functions

• Recruits, trains, develops, and communicates with the team of Food Travel Experts. Implements and maintains guest service standards and brand specifications.
• Maintains all merchandising standards, display presentations, and signing standards; monitors inventory levels.
• Develops, plans, and assigns daily goals, tasks, and team member assignments.
• Manages, supervises, and evaluates team member performance through follow-up to ensure proper completion of tasks and goals; provides feedback including disciplinary actions.
• Assists in monitoring sales performance through analysis of sales reports and comparison shopping.
• Maintains adherence to all company policies, procedures, and provincial health/sanitation standards.
• Manages all office tasks, including funds management, receiving, inventory, purchasing, team scheduling, and payroll.

Skills & Other Requirements

• Minimum of two (2) years of experience in the food & beverage industry, in a management capacity in a coffee shop environment required.
• Previous experience managing a Starbucks location strongly preferred.
• Food and Beverage experience in a casual dining setting strongly preferred.
• Proven ability to effectively manage conflict, work under pressure, and exercise sound judgment and decision-making.
• Excellent written and verbal communication skills.
• Effective organizational skills to prioritize daily, weekly, monthly, and yearly activities.
• Ability to obtain Transport Canada Security Clearance.

Required

This position is located in a secure airport environment, and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorized to work in Canada and able to provide the necessary government-issued documentation for airport security clearance. Further information can be found at :

https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

SSP Canada is an equal opportunity employer and complies with the Accessibility for Ontarians with Disabilities Act, 2005. If you require accommodation during the recruitment process, please inform us of your needs.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Food and Beverage Services