Application Support Analyst — SQL & Incident Resolution

Venterra; Richmond Hill; Hybrid; CAD 68,000 - 83,000; Full time

Job summary

A leading property management company in Richmond Hill seeks an Application Support Analyst. This hybrid role involves monitoring application performance, executing SQL queries, and managing incidents. The successful candidate will join a skilled team, requiring 2-3 years of experience in application support, with proficiency in SQL and great communication skills. The position offers a salary range of $68,000 - $83,000 and a dynamic work environment focused on service excellence.

Qualifications

• 2-3 years’ experience supporting and configuring business applications.
• Understanding of relational database concepts.
• Good communication skills, both verbal and written.

Responsibilities

• Monitor applications for service interruptions.
• Write and execute SQL to resolve data problems.
• Act as first responder for application incidents.

Skills

Application support and monitoring

SQL proficiency

Analytical skills

Communication skills

Tools

Atlassian products (Jira, Confluence)

Job description

A leading property management company in Richmond Hill seeks an Application Support Analyst. This hybrid role involves monitoring application performance, executing SQL queries, and managing incidents. The successful candidate will join a skilled team, requiring 2-3 years of experience in application support, with proficiency in SQL and great communication skills. The position offers a salary range of $68,000 - $83,000 and a dynamic work environment focused on service excellence.