Anthropologie Sales Associate

URBN; Oakville; On-site; CAD 30,000 - 60,000; Part time

Job summary

A retail company in Oakville is seeking a Sales Associate to enhance the customer experience and support sales efforts. The ideal candidate should be an Anthro brand fan and have experience in customer service. Responsibilities include engaging with customers genuinely, supporting team efforts, and maintaining store operations while ensuring customer satisfaction. Flexible availability, including nights and weekends, is necessary. Join us to deliver an exceptional shopping experience!

Benefits

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings plan

Qualifications

• Experience in customer service is essential.
• Ability to engage customers in a personalized manner.
• Demonstrated teamwork and support in previous roles.

Responsibilities

• Engage customers in genuine conversation.
• Support a selling environment across the sales floor.
• Utilize technology to enhance customer experience.

Skills

Customer service

Team collaboration

Effective communication

Product knowledge

Flexibility

Job description

Location

159 Lakeshore Rd East, Oakville, Ontario, L6J5C3 Canada

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store's business
• Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!

Pay Range

CAD $17.60 - CAD $17.60 /Hr.