Analyst, Fraud Prevention

Desjardins Group; Montreal; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Canada seeks a Fraud Analyst to develop and implement strategies for fraud loss mitigation. The ideal candidate will have a Bachelor's degree in a relevant field, along with a minimum of two years of experience in fraud detection. Proficiency in Excel and strong analytical skills are essential. This role offers competitive compensation, flexible vacation, and group insurance benefits. Knowledge of both English and French, particularly for interactions within Quebec, is required.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of two years of relevant experience in fraud detection.
• Advanced knowledge of Excel and technology savvy.
• Knowledge of French is required in Quebec.

Responsibilities

• Develop and maintain strategies to remedy fraud losses.
• Conduct periodic fraud control assessments.
• Collaborate with stakeholders to identify Fraud Risk Assessment scope.

Skills

Fraud detection and prevention

Analytical skills

Excel proficiency

Communication in English

Knowledge of French

Education

Bachelor's degree in criminal justice, finance, computer science or related field

Job description

Overview

This position is within a division of the Desjardins Group called Collabria. Collabria Financial is a Canadian credit card issuer offering customized card programs for Canadian credit unions, serving their consumer and commercial members. Collabria is a payment solutions provider created expressly to help credit unions gain the benefits of increased operational control and improved member relationships. At its core, what sets Collabria apart is its foundation in partnership, collaboration, and responsiveness. As a fraud analyst, you help analyze, and develop mitigation processes for suspicious and fraudulent activities. You assist with compliance, internal controls, crisis management and the security of personal information and property. Through extensive data analysis, you will identify opportunities to apply remediation to high‑risk areas and contribute to build a secure environment for Collabria’s cardholders. You will be tasked with performing diagnostics and provide professional risk‑orientation to various initiatives. Making recommendations and develop subsequent implementation plans will also be required, along with elaborating and maintaining efficient fraud deterrence tools, methods, and processes. You are known to share ideas and solve problems using strong analytical skills, leveraging from your extensive knowledge of Collabria’s underlying authorisation processes, and have the ability to manage your work in a face pace, complex and dynamic environment. Your interaction with colleagues, providers and other stakeholders are exemplary. More specifically, you will be required to:

Responsibilities

• Develop, implement, and maintain strategies to remedy fraud losses
• Conduct periodic fraud control assessments to identify deficiencies while proposing enhancements to maintain their optimal efficiency
• Contribute to the reporting of fraud‑related metrics to management
• Collaborate with key stakeholders to identify the Fraud Risk Assessment scope, approach, and methodology
• Play an instrumental role with the deployment of systems and technology that support the Fraud Management efforts
• Maintain strong collaborative relationships with internal and external partners, such as law enforcement, Co‑op, Credit Unions, and Desjardins
• Establish and maintain fraud‑related policies and procedures to ensure compliance with policies and regulations
• Remain current with industry developments and emerging fraud trends to continuously improve fraud detection processes

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI‑Hybrid

What you bring to the table

• Bachelor’s degree in criminal justice, finance, computer science or in a related field
• A minimum of two years of relevant experience, including in fraud detection and prevention
• Advance knowledge of Excel and technology savvy.
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required for positions in Quebec
• Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English‑speaking partners, members and/or clients

Business insight, Complexity

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Risk management (FG)