Advancement Assistant

University of Toronto; Toronto; On-site; CAD 60,000 - 78,000; Full time

Job summary

A leading Canadian university located in Toronto is seeking an Advancement Assistant to support the Office of Advancement. The role involves acting as the first point of contact, assisting with donor relations, and managing administrative tasks. Ideal candidates should possess strong organizational and customer service skills, a relevant diploma, and at least two years of experience. This full-time position offers competitive compensation within a diverse and inclusive academic environment.

Qualifications

• Minimum two years of relevant work experience, ideally in a university or not-for-profit.
• Experience in front line administrative support and customer service.
• Demonstrated experience processing accounts payable and reconciling invoices.

Responsibilities

• Act as the first point of contact, handling reception duties.
• Coordinate meeting schedules, agendas, and follow-up items.
• Perform data management tasks including data entry and record maintenance.

Skills

Customer service skills

Organizational skills

Communication skills

Data management

Proficiency with MS Office Suite

Education

Advanced College Diploma or equivalent

Tools

FIS (Financial Information Systems)

Arbor or similar database management systems

Job description

Advancement Assistant

Date Posted: 01/08/2026
Req ID: 46561
Faculty/Division: Temerty Faculty of Medicine
Department: Advancement Medicine
Campus: St. George (Downtown Toronto)
Position Number: 00036281

About us

Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground‑breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

Your opportunity

The Temerty Faculty of Medicine's Advancement Office connects a community of alumni, volunteers and donors to meaningful and transformative initiatives advancing health and health care. As the research and educational hub within Toronto's robust health sciences network, the University of Toronto's Temerty Faculty of Medicine is uniquely positioned for impact. As Advancement Assistant, you will serve as the first point of contact for activities and enquiries for the Office of Advancement and help support operations for the entire team. This opportunity includes assisting with donor relations, such as conducting outreach and thank‑you calls to donors, maintaining accurate donor records, drafting meaningful correspondence, and providing operational support for financial and gift processing. You will utilize your excellent customer service skills to foster positive relationships with internal and external stakeholders while supporting our team and helping us achieve our goals and vision.

Your responsibilities will include

• Acting as the first point of contact, including all reception duties, greeting guests and responding to phone and email enquiries within the defined scope of the role and redirecting as appropriate
• Coordinating meeting schedules, agendas, materials, action and follow‑up items, and resolving scheduling conflicts
• Determining logistical details and activities for development activities, including intake of and processing of donation cheques and payments (wire transfers, Gift of Stock), mailing campaigns, conducting outreach calls, and drafting correspondences to donors
• Performing data management tasks including data entry, collating and organizing data for reports, updating and maintaining database records, and verifying that donor records are coded correctly
• Performing financial responsibilities by processing accounts payable, expense reimbursements, reconciling purchasing card statements and procuring office supplies
• Arranging accommodations including booking rooms, audio‑visual, catering, couriers

Essential Qualifications

• Advanced College Diploma in a related field, or an acceptable equivalent combination of education and experience
• Minimum two (2) years of relevant work experience, ideally in a university, not‑for‑profit or fundraising environment
• Demonstrated experience providing front line administrative support and customer service, including responding to inquiries from a wide variety of stakeholders
• Demonstrated experience processing accounts payable, expense reimbursements, and reconciling invoices and statements
• Experience coordinating meeting schedules, agendas, materials, action and follow‑up items, and resolving scheduling conflicts
• Demonstrated experience collating and organizing large data sets for reporting, as well as identifying and resolving data anomalies and discrepancies
• Demonstrated experience fostering positive relationships with internal and external stakeholders
• Proficiency with MS Office Suite (Word, Excel, SharePoint) and FIS (financial information systems) and Arbor, or similar database management systems
• Professional demeanor with a strong customer service orientation and effective interpersonal skills
• Excellent oral and written communication skills
• Excellent organizational skills, time management and problem‑solving skills with the ability to meet conflicting priorities and balance multiple projects
• Ability to work independently, show initiative and exercise diplomacy and good judgment, and also the ability to work cooperatively
• Proven effectiveness in relating to all levels of faculty, staff, students, and individuals external to the University
• Strong commitment to accuracy and attention to detail

Assets (Nonessential)

• Knowledge of the Temerty Faculty of Medicine and experience based in a University and/or hospital setting

To be successful in this role you will be

• Communicator
• Goal oriented
• Intuitive
• Organized
• Problem solver

Closing Date

01/21/2026, 11:59PM ET

Employee Group

USW

Appointment Type

Budget - Continuing

Schedule

Full‑Time

Pay Scale Group & Hiring Zone

USW Pay Band 07 -- $60,237, with an annual step progression to a maximum of $77,035.

Job Category

Administrative / Managerial

Recruiter

Dinuka Perera

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [e-mail].