Adobe Services Sales Account Executive

Adobe; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading software company is seeking a Consulting Services Sales Account Manager in Ontario, Canada. This remote role focuses on driving customer success and professional services business growth through strategic mentorship and sales engagement. The ideal candidate will have 5–7 years of experience in customer-facing roles with a proven record in sales and subscription models. Excellent presentation and negotiation skills are essential. Join us to transform how companies engage with their customers through innovative solutions.

Qualifications

• 5–7 years of experience in sales, consulting, or customer success.
• Proven record of meeting or exceeding sales quotas.
• Ability to pitch creative ideas to different personas.

Responsibilities

• Partner with license sellers to position subscription value.
• Generate new bookings by identifying and closing opportunities.
• Build strong relationships with customers to achieve measurable outcomes.

Skills

Customer-facing roles experience

Strong understanding of subscription models

Presentation and storytelling abilities

Executive communication skills

Knowledge of digital marketing

Job description

Overview

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

This is a remote role; candidates must reside in either the Toronto or Ottawa area.

In the role of Consulting Services Sales Account Manager, you will focus on driving customer success and growing Adobe’s Subscription and Custom Professional Services business. Acting as a trusted advisor, you will both provide strategic mentorship to help customers adopt subscription offerings including Ultimate Success, Coordinated Services, Premium Learning, and Custom Professional Services, as well as identify and close new professional services opportunities. This quota-carrying role merges consultative solutioning with proactive sales engagement.

Responsibilities

Customer Success & Solutioning

• Partner with license sellers to position subscription value and align custom professional services to meet customer business objectives.
• Present tailored presentations, value summaries, and success plans to drive adoption and improve return on investment.
• Assist with presales solution development and estimation for subscription and custom professional services engagements.
• Collaborate with delivery teams to ensure seamless handoff from sales to delivery.

Sales & Business Development

• Generate net-new subscription and custom professional services bookings by identifying, developing, and closing opportunities within assigned accounts.
• Develop and maintain an active pipeline of forecasted sales to meet monthly, quarterly, and annual quota objectives.
• Lead negotiation, contracting, and approval procedures for subscription and custom professional services agreements with large strategic accounts.
• Work closely with field sales and solution architects to craft compelling proposals and account strategies.

Relationship Management

• Build strong, positive relationships with customers by understanding their business goals and aligning Adobe subscription and custom professional services offerings to deliver measurable outcomes.
• Support account planning and manage customer blocking issues as needed.

Operational Excellence

• Maintain pipeline hygiene and accurate forecasting using CRM tools.
• Track and report performance metrics for deals and partnerships.
• Leverage internal resources and professional networks to uncover new opportunities and expand influence within accounts.

Qualifications

• 5–7 years of experience in customer-facing roles such as sales, consulting, or customer success, with a proven track record of meeting or exceeding quota.
• Strong understanding of subscription models, SaaS, and professional services sales.
• Domain expertise and technology background to understand business problems, conceptualize the solution and articulate value.
• Familiarity with Adobe Experience Cloud or similar enterprise-level solutions.
• Outstanding presentation, storytelling, and negotiation abilities for high value strategic agreements.
• Effective executive communication, ability to pitch creative ideas to different personas and decision makers.
• Ability to manage multiple opportunities, prioritize effectively, and work independently in a matrixed environment.
• Knowledge of digital marketing, SaaS, and cloud-based offerings.
• High intellectual curiosity and eagerness to learn new technologies.

Equal Employment Opportunity

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail] or call [phone].