Administrative Assistant

Niagara Health; St. Catharines; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization located in the Niagara Region is seeking a full-time Administrative Assistant to provide comprehensive administrative support to the oncology department. The candidate should possess a Community College Diploma in Office Administration and at least two years of relevant experience. Strong communication skills and proficiency in Microsoft Office are essential. The role involves managing schedules, preparing communications, and offering exceptional customer service. This position values diversity, equity, and inclusion.

Qualifications

• Completion of a Community College Diploma specializing in Office Administration, or equivalent.
• Minimum two years of administrative experience in an administrative role, or related clerical experience.
• Work experience in a unionized health-care setting an asset.

Responsibilities

• Manage calendars, schedule appointments, and ensure all are confirmed.
• Prepare memos, letters, and presentations for various audiences.
• Serve as a point of contact for communications, providing excellent customer service.
• Maintain office supplies and digital/physical filing systems.
• Input data into relevant systems while tracking deadlines.

Skills

Excellent communication skills

Customer service

Proficient in Microsoft Office Programs

Organizational skills

Ability to manage workload

Data entry

Attention to detail

Education

Community College Diploma in Office Administration

Tools

Microsoft Office

Job description

VACANCY NUMBER: 40825NC

JOB TITLE: ADMINISTRATIVE ASSISTANT, FT

STATUS: FULL TIME

DEPARTMENT: ONCOLOGY - WALKER FAMILY CANCER CENTRE (WFCC)

LOCATION: MAROTTA FAMILY HOSPITAL, ST. CATHARINES

HOURS OF WORK: 75 HOURS PER PAY PERIOD; MONDAY - FRIDAY

POSTING DATE: 17 DECEMBER 2025

CLOSING DATE: 23 DECEMBER 2025

UNION: NON UNION

WAGE RANGE: $33.795 TO $39.747

POSITION OBJECTIVE:

Reporting to the Director of Oncology and Palliative Care and supporting both that role and the Chief of Oncology, the incumbent will provide confidential administrative support, establish and maintain credible and effective working relationships with internal and external contacts, executives, and management team members. Within the role, the incumbent will exercise good judgement and independence in the performance of complex administrative support. This includes attendance at meetings, maintaining electronic calendars, making necessary arrangements for travel and conference registrations, greeting and assisting employees, guests or patients, data entry, the ability to generate and print reports and other communications as required. Additional daily activities will be essential to accommodate evening and early morning meetings. The incumbent must have a positive attitude and superior communication skills necessary to maintain Niagara Health's core values. Empathy and respect for the patients who are supported by the Walker Family Cancer Centre and values of oncology care are imperative within this role.

RESPONSIBILITIES AND COMPETENCIES:

• Manages calendars: schedules appointments, meetings, and conferences; coordinates internal and external bookings including meeting space and conference attendance; ensures all appointments are properly coordinated and confirmed
• Prepares memos, letters, presentations, emails, and other communications for internal and external audiences
• Serves as a point of contact for communications (phone, email, mail) and triages inquiries from staff, volunteers, physicians, visitors, and others; provides excellent customer service
• Maintains office supplies and places orders as needed within approved guidelines
• Organizes, develops and maintains digital and physical filing systems, ensuring all records are accurate and up to date
• Coordinates office mail and courier deliveries and distribution
• Inputs data into relevant systems, tracks deadlines, and maintains accurate records for office activities
• Supports planning and events calendars; assists with special events as needed
• Collaborates with other portfolios/programs to ensure clear communication and smooth project execution
• Demonstrated ability to manage a large, diversified workload with changing priorities and deadlines
• Proficient in minute‑taking and transcription; comfortable producing reports and presentations for events
• Demonstrated commitment to continuing education
• Strong working knowledge of Microsoft Office Programs as well as other virtual platforms

QUALIFICATIONS:

• Completion of a Community College Diploma specializing in Office Administration, or equivalent
• Minimum two years of administrative experience in an administrative role, or related clerical experience. Consideration for an equivalent combination of education, training and experience.
• Work experience in a unionized health‑care setting an asset

Questions, quoting the job posting number may be directed to [e-mail]

How to Apply:

If you are interested in this position, please visit our careers page by 11:59pm December 23, 2025 and submit an application through eRecruit. (Reference Job Posting #40825) Please note - you will need to create an eRecruit profile to apply.

At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard‑working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non‑Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.