Account Manager - Sales

Active Dynamics; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an enthusiastic Account Manager to join their Toronto team. This role involves developing customer strategies to drive growth and enhance relationships, ensuring a positive customer experience. The ideal candidate will possess strong B2B sales expertise, excellent communication skills, and a passion for fostering customer relationships. Join a dynamic team that values creativity and collaboration, where your contributions will directly impact business success and customer satisfaction. If you're ready to take on a challenging yet rewarding opportunity in the manufacturing sector, this position is for you.

Benefits

Competitive compensation

Vacation packages

Group health benefits

RRSP matching

Advancement opportunities

Qualifications

• 5+ years of B2B sales experience, preferably in manufacturing.
• Strong communication and negotiation skills are essential.
• Ability to analyze markets and develop customer strategies.

Responsibilities

• Develop strategies for customer retention and growth.
• Build strong relationships with customer decision-makers.
• Analyze markets and competitors to identify opportunities.

Skills

B2B Sales

Communication Skills

Negotiation Skills

Presentation Skills

Project Management

Team Building

Customer Relationship Management

Analytical Skills

Education

University degree in Mechanical Engineering

Bachelor’s degree in Engineering, Business or Finance

Tools

CRM Software

Job description

Active Dynamics is a progressive OEM supplier that designs, tests, and manufactures unique solutions for multiple systems and multiple industries. This full-service, end-to-end capabilities are paired with a collaborative, creative approach, global reach, and agile structure to offer real-world benefits in terms of turnaround time, cost, service, and customization. We're always growing, always evolving, and always finding new ways to bring meaningful value to our customers and partners.

As a world leader in the design and manufacturing industry, Active Dynamics is seeking an eager and enthusiastic experienced Account Manager to join our successful Toronto team! We are looking for a talent with solid professional skills in the manufacturing industry who can provide superb work experience.

The Account Manager will be responsible for developing customer strategies that promote sustained and profitable growth, maximizing repeat business and securing new business opportunities. They will partner with program management and manufacturing to successfully launch business, enable continuous improvement and represent the voice of the customer within Active, ensuring a positive customer experience. The Account Manager will be an effective brand ambassador for Active to the customer and marketplace.

Duties and Responsibilities:

1. Identify, target, and lead commercial opportunities with existing and new potential customers.
2. Develop retention strategies for existing customers and maximize share of wallet to all existing and prospective customers.
3. Build and maintain strong relationships within the customer organization including decision makers and influencers.
4. Identify and drive matched-pair relationships between Active and the customer organization, identifying opportunities and developing coaches/ advocates within the customer organization.
5. Remain current on technical/product capabilities, maintain a strong business acumen and understanding of Active’s value proposition.
6. Work closely and direct the company Program Management resources ensuring customer deliverables are met.
7. Analyze markets and competitors to determine risks and opportunities.
8. Assist in the establishment of strategic goals for products and services.
9. Maintain quote models (CRM) to gain new business and focus on improved profitability.
10. Assist in the development of Profit Plan and Strategic Plan.
11. Monitor and continuously improve general Business Development activities such as document control, information systems, databases and product standards.
12. Create an atmosphere and provide a positive vision that allows each person to utilize their full potential to accomplish objectives.
13. Help build organizational capability by continuously improving departmental policies, procedures, personnel, and systems.
14. Be the principal point of contact and be “the owner” of assigned customers and prospects.
15. Perform all other duties as assigned.

Educational Requirement:

1. University degree in Mechanical Engineering or technical diploma.
2. Bachelor’s degree in Engineering, Business or Finance.

Qualifications and Experience:

1. Minimum of 5 years of relevant experience.
2. Requires extensive knowledge in B2B sales to OEMs.
3. Requires working knowledge of product design, manufacturing, and quality.
4. Administrative knowledge regarding business case development, budgeting, data collection and capital equipment analysis, cost accounting, project cost analysis, and organizational techniques required.
5. Administrative skills must include planning, coordinating, team building, communication, organization, and time management with the ability to direct the training, motivation, and development of personnel.
6. Must be able to demonstrate excellent written and verbal communication skills, along with the ability to lead and motivate.
7. Product quoting experiences in a manufacturing environment, preferably in metal fabrication, exhaust systems or fabricated tube business.
8. Creative thinker helping customers to envision the potential of our solutions.
9. Proven track record with sales engagements and new customer acquisition.
10. Must have the ability to interact with various levels of management and staff internally and within customer organizations.
11. Strong presentation skills.
12. Proven negotiation skills.
13. Results driven, competitive, persuasive and consistent with entrepreneurial focus.
14. Passion for promoting integrity, big picture vision, and strategic development.

Our team includes members with a wide diversity of cultural and technical backgrounds, ages, and experiences. We understand that your work at Active should support you no matter your current situation, and we offer several benefits to ensure that your work is fulfilling while respecting your work-life balance:

1. Competitive compensation and vacation packages based on current industry norms.
2. Group health benefits.
3. RRSP matching.
4. Advancement opportunities and lateral movement based on personal interest and qualification.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. To be considered, candidates must be eligible to work in Canada.

If you are interested in applying, please send us your resume demonstrating your qualifications, skills, and experience.

We are committed to diversity and inclusion. Active is an equal opportunity employer and qualified candidates will be considered regardless of race, colour, religion, sex, sexual orientation, gender identity, cultural or national background, marital status, disability status, and any other basis protected by Ontario law.

Under the Accessibility for Ontarians with Disabilities Act (AODA), Active Dynamics provides accommodation support throughout the recruitment process upon request. If you require accommodation at any point throughout the recruitment process, please let us know.