Account Director (Remote, Montreal)

Blacksmith Agency LLC; Montreal; A distancia; CAD 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work (US/Canada)

Commission-based pay

Descripción de la vacante

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web work for marketing-led brands. As Account Director you will own an established book of recurring clients, ensuring retention and growth while the sales team continues to bring in new business.

You will lead relationships with senior stakeholders, coordinate with strategists and delivery teams to present one clear voice, and drive upsell opportunities across a seven-figure annual quota.

Formación

• Agency account management experience.
• A track record of retaining clients and selling more work with measurable results.
• Comfort with carrying a quota.
• Clear, calm communication with senior client stakeholders.

Responsabilidades

• Retain across your book: manage relationships, renewals, and early drift warnings.
• Upsells and expansion: identify next projects and sell them.
• A seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present one clear voice to clients.

Conocimientos

Agency account management

Client relationship management

Quotas & renewals

Clear client communication

Descripción del empleo

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Director you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Director you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.