Account Director (Remote, Victoria)

Blacksmith Agency LLC; Victoria; A distancia; CAD 127.000 - 184.000; Jornada completa

Descripción de la vacante

Blacksmith Agency is a remote digital agency specializing in paid media, SEO, CRO and web design for marketing-led brands. As Account Director you own an established book of recurring clients, ensuring retention and growth while collaborating with strategy and delivery teams.

You will drive upsells, manage a seven-figure annual quota, and maintain a single, coherent voice for clients as you scale partnerships across the US and Canada.

Formación

• Agency account management experience in marketing, digital, creative or advertising.
• Track record of retaining clients and selling more work.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Responsabilidades

• Own retention across your book of clients and manage renewals.
• Identify and close upsell opportunities within existing accounts.
• Maintain a seven-figure annual quota across retention and upsells.
• Coordinate with strategists and delivery teams to present a single client voice.

Conocimientos

Account management

Quota carrying

Client communication

Descripción del empleo

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Director you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Director you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.