Account Manager, Orthopaedics (Montreal, Quebec, Canada)

Smith & Nephew; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A global medical technology company in Montreal is seeking an Associate Account Manager to drive sales in the Orthopedics sector. You will develop and implement strategies to grow sales while building strong relationships with healthcare professionals. Candidates should possess strong selling skills in hospital settings and be proficient in CRM tools. This role offers a flexible work-life balance along with comprehensive benefits such as RRSP programs and paid vacations.

Benefits

RRSP programs

Tuition reimbursement

Flexible personal/vacation time off

Medical, dental, vision coverage

Discounts on fitness clubs

Qualifications

• Proven ability to navigate community and academic teaching hospitals.
• Strong skills in selling within a value-based healthcare system.
• Excellent communication and presentation abilities.

Responsibilities

• Manage and grow defined business categories within Orthopedics.
• Deliver sales targets in collaboration with other sales teams.
• Develop and present effective sales strategies to management.
• Build relationships with key decision-makers to enhance brand image.
• Support the clinical team during procedures as needed.

Skills

Sales dynamics in hospitals

Value-based healthcare selling

CRM sales tools

Presentation skills

Interpersonal skills

Job description

Associate Account Manager, Orthopedics (Montreal, Quebec, Canada)

Life Unlimited. At Smith+ Nephew we design and manufacture technology that takes the limits off living.

As an Associate Account Manager, you will be a product consultant in the Surgical product portfolio, specializing in Hip and Knee Arthroscopy, Trauma, and Robotics.

We are proud to make a significant difference in people’s lives around the world

What will you be doing?

Reporting to the Regional Sales Manager, the Associate Account Manager is accountable for the management and growth of the defined business categories within the Orthopedics Business Unit in the assigned territory. Ensures access to our technologies to patients through outstanding services to our customers.

• Deliver the Orthopedics sales targets in cooperation with the other sales.
• Develop an effective territory/account sales strategy and present it to management to gain approval for implementation.
• Maintain market and account analysis models. Accurately forecast business taking into account in‑depth market analysis, market size, pricing, competitive landscape and other information from all sources and develop strategies to improve sales and increase market share for all product lines.
• Implement therapy promotional/sales programs in conjunction with marketing communication, education, clinical and training.
• Build strong and lasting relationships with key decision makers and those influential in the purchasing process to enhance the Smith & Nephew brand and image.
• Coordinate and liaise with Account Managers, Regional Sales Managers and other company businesses regarding actions/activities within the assigned territory.
• Set country/district/territory guidelines to leverage resources and coordinate shared resources and services delivered within the district network.
• Provide business and field input in regional specific initiatives and actively participate in and support the implementation of initiatives and strategic programs.
• Assist with the execution of Medical Education programs as part of the overall Sales & Marketing plans to support the education of HCPs.
• Establish relationships with KELs to maintain a strong understanding of product performance, market trends and potential opportunities.
• Implement and drive tender management strategies through expert input and strategy development for all Orthopedic RFPs, quotations, contracts and enquiries to ensure successful acquisition of new business opportunities and ongoing maintenance of existing customer relationships.
• Attend and participate in key professional congresses and events as required.
• Provide procedural implant support to the clinical team as required.
• May require on‑call coverage for Orthopedic cases which includes evenings and weekends – schedule is determined by the Account Manager or RSM.
• Ensure that consignment and all other stock levels are accounted for and controlled. This includes the active management of capital equipment and loaners in the assigned territory.

What will you need to be successful?

• Understanding of the dynamics of selling in community and academic teaching hospitals.
• The ability to sell in a value‑based healthcare system, using CRM sales tools while implementing and leading account management strategies.
• Good presentation and communication skills.
• Demonstrated excellence at interpersonal skills.

Travel Requirements

Within designated sales territory with 2–4 overnights a month. Infrequent national travel for events and conferences.

All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete our credentialing process, which often includes COVID‑19 vaccine management.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion and Belonging – Committed to welcoming, celebrating and thriving on inclusion and belonging.
• Investing In Your Future – RRSP programs, tuition reimbursement.
• Work/Life Balance – Flexible personal/vacation time off, paid holidays, floating holidays, paid community service day.
• Your Wellbeing – Medical, dental, vision, employee assistance program, parental leave.
• Training – Hands‑on, team‑customized, mentorship.
• Extra Perks – Discounts on fitness clubs, travel and more!