Academic Advisor TERM

University of Toronto; Toronto; On-site; CAD 81,000 - 104,000; Full time

Job summary

An educational institution in Ontario is seeking an Academic Advisor to provide support and advising for undergraduate students. This role involves advising on educational plans, interpreting academic regulations, and delivering presentations to promote various programs. The ideal candidate has a Bachelor's degree and at least 4 years of experience in a university environment, with strong communication and organizational skills.

Qualifications

• 4+ years of experience in direct student services.
• Experience advising students on undergraduate academic policies.
• Ability to maintain confidentiality and use discretion.

Responsibilities

• Advising students on educational plans.
• Interpreting academic regulations and degree requirements.
• Delivering presentations to promote programs.

Skills

Excellent verbal and written communication

Strong organizational and time management skills

Ability to function in a multicultural environment

Adaptability

Education

Bachelor's degree or equivalent

Tools

MS Office

ROSI

Degree Explorer

Job description

About us

The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

Your opportunity

The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management: student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.

Reporting to the Assistant Registrar, Academic Advising Services, the Academic Advisor provides academic advising services to undergraduate students, assisting them in making decisions affecting their academic progress at U of T Mississauga from enrolment through to graduation. Keeping within the goals and objectives of the Office of the Registrar, the Advisor provides clear, concise and informative communications concerning student enrolment and registration policies and procedures, applying proactive and relevant strategies that focus on retention and graduation.

The Academic Advisor assists students with a wide range of academic issues and concerns, including interpretation of University requirements, policies and procedures, selection of courses and programs and meeting degree requirements. The Advisor directs students requiring specialized services to other student service areas such as Accessibility Services, the International Education Centre, Health and Counselling Centre, Career Centre, the Academic Skills Centre, etc. The work of the Advisor is accomplished through individual in-person, virtual and electronic interactions as well as group advising sessions, workshops and webinars.

The Academic Advisor works as a collaborative member of the academic advising team assisting with balancing the advising work schedule and supporting the work of the team and the Office of the Registrar as a whole. The Advisor contributes to the development of enhanced services for students to promote retention and improve the overall student experience.

Your responsibilities

• Advising students on the development of their educational plans
• Keeping well-informed on University programs, policies and procedures
• Interpreting academic regulations, program and degree requirements
• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
• Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
• Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
• Delivering presentations to promote programs, opportunities and/or initiatives
• Providing proactive support to individuals in distress and making referrals to specific university services

Essential Qualifications

• Bachelor's degree or equivalent combination of experience and education
• A minimum four (4) years' experience working in a high pressure, direct student services university environment
• Experience advising students on undergraduate academic requirements, policies and procedures
• Experience conducting presentations and/or workshops
• In depth knowledge of undergraduate academic policies and procedures
• Excellent verbal and written communication skills including presenting and public speaking
• Demonstrated initiative and commitment to working effectively as a team member in the delivery of quality service
• Strong commitment to diversity and the ability to function with sensitivity and respect in a multicultural/international environment
• Demonstrated ability to maintain confidentiality and to employ tact, discretion and good judgement
• Proficiency in the use of MS Office, ROSI and Degree Explorer and ability to learn new applications
• Strong organizational and time management skills, flexibility and ability to multi-task, capacity to handle a heavy workload and to work well under pressure

Assets (Nonessential)

• Experience working in the Office of the Registrar
• Working knowledge of a student ticketing systems e.g. AskRegistrar

To be successful in this role you will be

• Adaptable
• Motivated self-learner
• Resourceful
• Team player

Closing Date: 09/29/2025, 11:59PM ET

Employee Group: USW

Appointment Type: Grant - Term

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Registrarial Services

This is a term opportunity until April 2026

Diversity and Inclusion

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail].