Travel Operations Specialist (Remote | Tourism)

Beyond Madeira; Teletrabalho; BRL 80.000 - 120.000; Tempo parcial

Resumo da oferta

A tourism project company is seeking a remote professional for tourism operations focused on car rentals and reservations. The ideal candidate should have experience in tourism, strong organizational skills, and proficiency in digital tools. This role offers flexibility in schedule and a competitive compensation model according to experience. Join an innovative team dedicated to providing excellent traveler support and leveraging technology to streamline processes.

Qualificações

• Experience in tourism, reservations, or operations is preferred.
• Strong attention to detail and organizational capacity is crucial.
• Effective written communication in English is a must.

Responsabilidades

• Manage and organize car rental and activity reservations.
• Update operational information in internal systems.
• Assist in resolving operational questions.
• Organize data for decision-making support.
• Handle reservation changes and challenges.
• Utilize AI tools for analysis and communication.

Conhecimentos

Tourism experience

Organizational skills

Professional communication

Functional English

Digital tools proficiency

AI usage

Autonomous work capabilities

Descrição da oferta de emprego

Role Overview

Beyond Madeira is a tourism project focused on car rental reservations, activities, and traveler support in Madeira Island, Portugal.

We are exploring the Brazilian market to reinforce our team with a remote professional, focused on tourism operations, reservation organization, and operational support through clear processes and smart use of technology.

This is not a generic customer support or call center role.

Responsibilities

• Support the management and organization of car rental and activity reservations
• Update and validate operational information in spreadsheets and internal systems
• Support the resolution of operational questions related to reservations, schedules, and processes
• Organize data to support internal decision-making
• Assist with reservation changes, adjustments, and exceptional situations
• Use Artificial Intelligence (e.g., ChatGPT, Perplexity) to support writing, organization, analysis, and clarification of information
• Communicate clearly, objectively, and professionally with the internal team

Qualifications

• Previous experience in tourism, reservations, operations, or related areas
• Strong organizational skills and attention to detail
• Clear and professional written communication
• Functional English for professional reading and writing
• Comfort working with digital tools (spreadsheets, email, messaging, online systems)
• Practical use of Artificial Intelligence in work tasks
• Ability to work autonomously while following defined processes
• Formal academic education is not required. We value practical skills, reasoning ability, and reliability over titles.

Work Model

• 100% remote
• Schedule to be defined (full-time or part-time, depending on profile)
• Independent contractor / service-based collaboration

Compensation

• Competitive with the Brazilian market
• Adjusted according to experience, availability, and responsibility level