Service Delivery Expert

Bebeeservicedelivery; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A prominent service delivery company in São Paulo is looking for a Service Delivery Expert to manage customer service systems and tools. The role involves collaboration with the Tools Operations Lead, overseeing daily maintenance, and ensuring system stability and availability. Ideal candidates will be driven and ready to optimize customer service operations. This position offers the opportunity to directly impact service delivery in a dynamic environment.

Responsabilidades

• Manage, optimize, and maintain customer service systems and related tools.
• Collaborate with the Tools Operations Lead.
• Oversee daily maintenance, configuration, and version updates of customer service systems.

Descrição da oferta de emprego

Service Delivery Expert

São Paulo, Brasil

Job Opportunity: Service Delivery Expert. We are seeking a driven Service Delivery Expert to collaborate with our Tools Operations Lead in managing, optimizing, and maintaining customer service systems and related tools.

System Governance: Oversee daily maintenance, configuration, and version updates of customer service systems to ensure stable operations and high availability.

• Manage, optimize, and maintain customer service systems and related tools.
• Collaborate with the Tools Operations Lead.
• Oversee daily maintenance, configuration, and version updates of customer service systems.