Service Delivery Director - Remote

Bairesdev; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading software development company in Brazil is seeking a Service Delivery Director to lead project management efforts in a remote environment. The role requires extensive experience in software outsourcing project management, strong communication skills, and a customer-oriented mindset. Responsibilities include developing project forecasts and ensuring team satisfaction throughout projects. This position offers excellent compensation, flexible hours, and opportunities for professional growth.

Serviços

100% remote work

Hardware setup for home office

Flexible hours

Paid parental leave, vacation & holidays

Diverse and multicultural work environment

Excellent compensation

Qualificações

• 6+ years of experience in project management.
• Experience in Personnel, Time and Materials, and Budgets.
• Ability to handle multiple tasks with attention to detail.

Responsabilidades

• Develop project forecasts.
• Control project management using agile methodologies.
• Collaborate with PMO on procedures.
• Support PMs and escalate relevant issues.
• Ensure compliance with established methodologies.
• Communicate effectively with PMs and Customers.
• Ensure customer and team satisfaction.

Conhecimentos

Project management of software outsourcing

Budget management

Customer oriented

Strong communication skills

IT experience

Experience with Agile Methodologies

Previous experience as a Software Engineer

Advanced English level

Formação académica

Degree in Software Engineering or Computer Science

Descrição da oferta de emprego

Who We are

BairesDev is proud to be the fastest-growing company in America.

With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business.

To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.

We are looking for a Service Delivery Director to join the Management team and participate in different projects made up of multicultural teams distributed throughout the world.

We are looking for proactive, dynamic people and team players, with great organizational capacity, accustomed to handle multiple tasks and with marked attention to details.

It is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry!

What You'll Do

• Develop the forecast of the projects in charge.
• Follow and control project management using agile methodologies.
• Collaborate with the PMO in the execution of procedures for PMs.
• Support the PMs in charge and escalates those relevant issues to the VP.
• Ensure compliance by your team of established methodologies and processes.
• Present complex problems to the AMs, who will be responsible for dealing with customers.
• Ensure effective, professional and clear communication between PMs and Customers.
• Ensure customer and team satisfaction throughout the entire project.

You must have

• 6+ years of experience in project management of software outsourcing (experience in Personnel, Time and Materials and Budgets).
• Customer oriented.
• Budget management.
• IT experience.
• Experience with Agile Methodologies.
• Strong communication skills.
• Previous experience as a Software Engineer.
• Degree in Software Engineering or Computer Science.
• Advanced English level.

How we do make your work (and your life) easier

• 100% remote work.
• Hardware setup for you to work from home.
• Flexible hours - make your schedule.
• Paid parental leave, vacation & holidays.
• Diverse and multicultural work environment.
• An innovative environment with the structure and resources of a leading multinational.
• Excellent compensation — well above the market average.
• Here you can grow at the speed of your learning curve.

Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork.

To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.

Every BairesDev team member brings something unique to our company.