Research Drive Assistant (Fieldwork)

Pulse Labs; Colombo; Presencial; BRL 80.000 - 120.000; Tempo parcial

Resumo da oferta

A leading research and technology firm is seeking a candidate for short-term research analyst support in Brazil. The role involves assisting UX researchers with fieldwork and data analysis from December 1-11. Ideal candidates have experience in technical support or customer research, are fluent in English and Portuguese, and demonstrate strong communication skills and attention to detail. This position may require weekend work and offers hands-on experience with innovative projects.

Qualificações

• 1-5 years of experience in technical support or research settings.
• Professional proficiency in English and Portuguese.
• Experience in data collection and analysis.
• Ability to talk to strangers and build rapport quickly.
• High attention to detail and pattern recognition skills.

Responsabilidades

• Assist UX researchers in fieldwork for participant rides.
• Help with data analysis and report preparation.
• Maintain research equipment and upload video files.
• Analyze participant responses and develop research findings.
• Create deliverables like reports and slide decks.

Conhecimentos

Technical support experience

Customer support experience

Data analysis

Communication in English

Communication in Portuguese

Ability to build rapport

Attention to detail

Collaboration

Use of Google Docs/Sheets

Curiosity and willingness to learn

Formação académica

Undergraduate degree in relevant field

Descrição da oferta de emprego

Short term contract, Dec 1-23Pulse Labs is empowering insights and elevating experiences for the world's top technology companies.

Backed by investors including Google and Amazon, we're revolutionizing product development delivering human-centered, actionable insights at every stage of the product lifecycle from inception to market release and beyond.

We empower top tech companies to create and refine paradigm-shifting mobile, smart home, and AI products.If you enjoy fieldwork, are comfortable riding in vehicles with research participants, and love analyzing qualitative data, then you're a perfect fit.

You'll work directly with our researchers to execute a unique qualitative research project on driver behavior.

For this project, you will meet UX researchers and study participants designated locations in Sao Paulo and will ride in the participant's vehicle to provide technical support and general assistance to the UX researcher during the drives.

You MUST be willing to do this to be considered for this role.After the driving portion, from December 1-11, you will assist the researchers with data analysis and preparation of the final report for this project.This is a Sao Paulo based contract position.

Occasionally, you will be required to work after standard work hours, including weekends.

Key Responsibilities

• Work closely with UX researchers for the project, and ride with the researcher in a participant's vehicle for 3-6 hours per day from December 1 to December 11.
• After December 11, you will assist researchers with analysis and translation of data captured during the drives.
• Assist project team members with the logistical operations of the research program, such as maintaining cameras and other equipment, uploading video files, helping schedule drives with participants.
• Analyze responses from participant videos and transcripts, surveys, and other study data to develop key research findings and recommendations for the client.
• Under the guidance of UX researchers, help create deliverables for the client including scorecards, toplines, reports, and slide decks.

Basic Qualifications

• 1-5 years of experience working as technical support, customer support or a research analyst in a research setting or at a tech company.
• Professional proficiency in English and Portuguese with strong written and verbal communications in both.
• Ability to talk to strangers, make them feel at ease, and quickly build a rapport.
• Experience data collection, analysis, and interpretation.
• High attention to detail and ability to recognize patterns and anomalies in data.
• Collaborative attitude and ability to foster a positive work environment.
• Very comfortable using emerging technologies and different software systems.
• High comfort working with Google Docs, Google Sheets, or similar products.
• A positive, curious attitude and willingness to learn.

Preferred Qualifications

• Undergraduate degree in computer science, psychology, research methods, human computer interaction, sociology, or related field.
• Previous experience conducting research fieldwork for international clients.
• Previous work with early-to-mid stage startups or top tech companies.