PMO Specialist

Jobtailor

São Paulo

Presencial

BRL 180 000 - 270 000

Tempo integral

Há 13 dias

Gerador de candidaturas

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Resumo da oferta

Jobtailor in São Paulo seeks a senior PMO professional to lead the new operating model by diagnosing gaps, defining governance, and delivering end-to-end PMO processes. You will drive capacity planning, risk management, and portfolio prioritization while coordinating across business and technology stakeholders.

You will configure workflows, dashboards, and governance rules in portfolio tools and mentor teams through change management and adoption.

Qualificações

Experience implementing or transforming PMOs, governance models, portfolio management, or Delivery organizations.
Ability to design processes, journeys, RACI models, decision authorities, SLAs, stage gates, and operating models.
Knowledge of full initiative and project lifecycle from intake through support.
Strong prioritization, capacity planning, and risk management skills.

Responsabilidades

Diagnose current operating model and design future-state processes for intake, triage, Discovery, prioritization, Delivery, implementation, and closure.
Define and implement RACI, roles, decision authorities, decision criteria, and escalation mechanisms.
Standardize entry/exit criteria, SLAs, DoR/DoD, templates, checklists, gates, and governance artifacts.
Design and implement capacity planning, forecasting, and WIP management.
Manage risks, deviations, dependencies, impediments, decisions, and exceptions.
Structure portfolio prioritization by value, criticality, regulatory deadlines, capacity, effort, risk, and dependencies.

Conhecimentos

PMO Implementation

Governance Model Design

Portfolio Management

Agile Methodologies

Change Management

Executive Communication

Facilitation

Formação académica

Bachelor's degree in Business Administration, Engineering, Technology, Economics, or related fields

Ferramentas

Jira

ServiceNow

Azure DevOps

Power BI

Kanbanize

Looker

Descrição da oferta de emprego

Diagnose the current operating model and design future-state processes for intake, triage, Discovery, prioritization, Delivery, implementation, transition to support, and closure.
Define and implement RACI, roles, decision authorities, decision criteria, and escalation mechanisms.
Standardize entry and exit criteria, SLAs, DoR/DoD, templates, checklists, gates, and governance artifacts.
Design and implement capacity planning, forecasting, and WIP management.
Define and implement the management of risks, deviations, dependencies, impediments, decisions, and exceptions.
Structure the portfolio prioritization model by considering value, criticality, regulatory deadlines, capacity, effort, risk, and dependencies.
Configure backlogs, workflows, and mandatory fields in portfolio management tools.
Define dashboards, metrics, calculation rules, data sources, owners, and update cadences.
Design and implement the interaction model between business and technology.
Apply the model to pilot workstreams during assisted implementation.
Develop and execute communication, training, and change management plans.
Structure the transition of the model to internal owners, including documentation, training, knowledge transfer, and a support plan.
Lead the implementation of the new PMO operating model.
Deliver processes, roles, artifacts, tools, metrics, and operating ceremonies ready for internal use.
Ensure alignment with existing business, technology, Agility, platform, and corporate governance structures.
Implement traceability for projects, decisions, risks, changes, suppliers, audits, and compliance.
Structure knowledge management, competency matrices, backups, and knowledge transfer.
Validate the model through assisted implementation and consolidate improvements.
Train professionals responsible for ongoing operations.
Define mechanisms for monitoring adoption, adherence, and maturity.
Formalize the handover of the model, including owners, documentation, outstanding items, and recommendations.

Requirements

Bachelor's degree in Business Administration, Engineering, Technology, Economics, or related fields.
Senior-level experience implementing or transforming PMOs, governance models, portfolio management functions, or Delivery organizations.
Experience designing and implementing processes, journeys, RACI models, decision authorities, SLAs, stage gates, and operating models.
Knowledge of the full initiative and project lifecycle, from intake through transition to support.
Strong command of prioritization, capacity planning, WIP management, risks, dependencies, suppliers, and metrics.
Knowledge of Agile methods, Kanban/Lean, and predictive practices, with the ability to design hybrid models.
Ability to configure workflows, controls, dashboards, and governance rules in portfolio management tools.
Experience with change management, communication, training, and assisted implementation.
Executive communication, facilitation, negotiation, and the ability to operate in matrixed environments.
Ability to work across business and technology without assuming responsibility for technical execution.
Availability for hands‑on involvement during the implementation period.
Preferred: experience in banking, financial services, or highly regulated environments.
Preferred: experience with Corporate Functions and Centers of Excellence.
Preferred: knowledge of regulatory requirements, compliance, audit, GRC, and evidence traceability.
Preferred: experience with Kanbanize/BusinessMap, ServiceNow, Jira, Azure DevOps, Looker, Power BI, or equivalent tools.
Preferred: familiarity with RPA, integrations, APIs, legacy systems, QA, DevOps, SRE, and Information Security.
Preferred: experience with Squad/Team as a Service models, Product Ops, Portfolio Ops, or Centers of Excellence.
Preferred: certifications such as PMP, PfMP, PMI‑ACP, SAFe, Scrum/Kanban, Lean Six Sigma, BPM, ITIL, or Prosci.
Preferred: experience defining adoption, maturity, benefits, and operating‑model effectiveness metrics.

Core Competencies

Demonstrates expertise in designing and implementing PMO operating models, governance frameworks, and portfolio management processes. Proficient in change management, communication strategies, and the application of Agile methodologies to enhance organizational effectiveness.

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