IT Performance Coordinator

Jobtailor; São Paulo; Presencial; BRL 180 000 - 300 000; Tempo integral

Resumo da oferta

Jobtailor in São Paulo, Brazil, seeks a Portfolio Manager to coordinate service operations, manage budgets, and drive governance for IT investments. You will align financial and resource data with portfolio strategy, forecast requirements, and oversee CAPEX/OPEX controls while ensuring compliance and timely reporting.

This role requires 3+ years in PMO/portfolio roles, strong Excel/Power BI skills, and the ability to work in a multinational environment.

Qualificações

• Bachelor's degree in Business Administration, Engineering, IT Management, Finance, or related field.
• 3+ years of experience in portfolio management, resource management, financial governance, or PMO roles within IT or Business Services environments.
• Working knowledge of budget forecasting, CAPEX/OPEX control, capacity planning, and portfolio performance reporting.
• Proficiency in data analysis and visualization tools, including advanced Excel and Power BI or equivalent.
• English proficiency at intermediate level or above.
• Strong analytical mindset with ability to connect financial and resource data to portfolio-level decisions.
• Familiarity with PMO frameworks, tollgate methodologies, change control, and governance processes preferred.
• Experience with vendor management, PO reconciliation, and contract compliance in IT environments preferred.
• Experience working in a matrixed, multinational organization preferred.

Responsabilidades

• Coordinate service operations and ensure processes are adhered to and documented
• Review requests, coordinate response activities, communicate progress to clients, and schedule meetings
• Write technical documentation and follow up on downstream processes
• Manage filing and storage of documentation in compliance with data privacy and legal requirements
• Initiate and follow up on activities involving third-party vendors
• Ensure data accuracy and timeliness, produce and analyze reports, and recommend continuous improvements
• Conduct end-to-end project intake and validate investment assumptions with business areas, corporate finance, and global teams
• Own rolling forecast and Annual Commitment processes for the IT Portfolio
• Build and maintain financial forecast models
• Map installed capacity and project future resource needs against the portfolio pipeline
• Monitor CAPEX/OPEX execution, perform variance analysis, and elevate root causes with corrective actions
• Manage PO reconciliation, contractor cost tracking, and vendor contract compliance
• Build and maintain portfolio performance dashboards correlating financial consumption, resource utilization, and delivery progress
• Maintain audit-ready approval traceability, investment classification records, and financial documentation

Conhecimentos

Portfolio Management

Financial Governance

Data Analysis

Budget Forecasting

Vendor Management

PO Reconciliation

Contract Compliance

Variance Analysis

Financial Documentation

Capacity Planning

Formação académica

Bachelor's degree in Business Administration, Engineering, IT Management, Finance, or related field

Ferramentas

Power BI

Excel (Advanced)

Descrição da oferta de emprego

• Coordinate service operations and ensure processes are adhered to and documented
• Review requests, coordinate response activities, communicate progress to clients, and schedule meetings
• Write technical documentation and follow up on downstream processes
• Manage filing and storage of documentation in compliance with data privacy and legal requirements
• Initiate and follow up on activities involving third-party vendors
• Ensure data accuracy and timeliness, produce and analyze reports, and recommend continuous improvements
• Conduct end-to-end project intake and validate investment assumptions with business areas, corporate finance, and global teams
• Own rolling forecast and Annual Commitment processes for the IT Portfolio
• Build and maintain financial forecast models
• Map installed capacity and project future resource needs against the portfolio pipeline
• Monitor CAPEX/OPEX execution, perform variance analysis, and elevate root causes with corrective actions
• Manage PO reconciliation, contractor cost tracking, and vendor contract compliance
• Build and maintain portfolio performance dashboards correlating financial consumption, resource utilization, and delivery progress
• Maintain audit-ready approval traceability, investment classification records, and financial documentation

Requirements

• Bachelor's degree in Business Administration, Engineering, IT Management, Finance, or related field
• 3+ years of experience in portfolio management, resource management, financial governance, or PMO roles within IT or Business Services environments
• Working knowledge of budget forecasting, CAPEX/OPEX control, capacity planning, and portfolio performance reporting
• Proficiency in data analysis and visualization tools, including advanced Excel and Power BI or equivalent
• English proficiency at intermediate level or above
• Strong analytical mindset with ability to connect financial and resource data to portfolio-level decisions
• Familiarity with PMO frameworks, tollgate methodologies, change control, and governance processes preferred
• Experience with vendor management, PO reconciliation, and contract compliance in IT environments preferred
• Experience working in a matrixed, multinational organization preferred

Core Competencies

Demonstrates expertise in portfolio management, financial governance, and resource management within IT environments, with a strong focus on data analysis, budget forecasting, and compliance. Proficient in managing vendor relationships and ensuring adherence to governance processes while delivering accurate financial reporting.

Highest-signal resume keywords

• Portfolio Management
• Financial Governance
• Data Analysis
• Budget Forecasting
• Vendor Management

Hard Skills

• Data Analysis
• Budget Forecasting
• CAPEX Control
• OPEX Control
• Capacity Planning
• Portfolio Performance Reporting
• PO Reconciliation
• Contract Compliance
• Variance Analysis
• Financial Documentation

Soft Skills

• Analytical Mindset
• Communication
• Collaboration

Industry Keywords

• PMO Frameworks
• Tollgate Methodologies
• Change Control
• Governance Processes
• Multinational Organization

Tools & Technologies

• Advanced Excel
• Power BI