Operational Specialist

Metrobi; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A tech startup is seeking an operations specialist to monitor delivery routes and communicate with delivery drivers and shippers via phone and chat. The ideal candidate should be proficient in English, have experience in logistics or customer support, and be willing to work according to the Eastern US time zone (EST). Join this innovative team and help streamline local courier services in a fast-paced environment.

Qualificações

• Must be proficient in English.
• Experience in logistics, courier operations, customer support, or account management needed.
• Willingness to work based on the Eastern US time zone (EST).

Responsabilidades

• Monitor ongoing delivery routes.
• Communicate with delivery drivers and shippers via phone and live chat.

Conhecimentos

Proficiency in English

Customer support experience

Logistics knowledge

Descrição da oferta de emprego

What is Metrobi?

Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.

About the Role

As an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.

Requirements

• Proficiency in English
• Being able to work based on the Eastern US time zone (EST)
• Experience in logistics, courier operations, call center, customer support, or account management