Inside Sales Representative

Avnet; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology solutions provider in São Paulo, Brazil, seeks an experienced Sales Specialist to enhance customer experience and drive sales. The role demands a minimum of five years of relevant experience, proficiency in SAP and Excel, along with strong communication and collaboration skills. Responsibilities include managing sales inquiries, overseeing customer requirements, and maintaining relationships with existing accounts. This position offers significant opportunity for impact and collaboration within a team environment.

Qualificações

• Minimum of five years of related experience.
• Expert knowledge of customer needs and products.
• Able to identify new qualified customers.

Responsabilidades

• Delivers solutions for a positive customer experience.
• Initiates sales inquiries with customers.
• Monitors sales activities and customer requirements.

Conhecimentos

Customer service

Sales methodology

Communication skills

Collaboration

Formação académica

High School Diploma or equivalent

Ferramentas

SAP

ERP

Excel

QuoteFX

PowerPoint

WebEx

Descrição da oferta de emprego

Job Summary :

Principal Responsibilities :

• Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
• Initiates and answers sales inquiries directly from / to prospective and / or existing customers to promote product offerings, services and capabilities.
• Promptly and accurately responds to prospective or existing customer information requests.
• Monitors / follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
• Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).
• Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
• Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
• Coordinates existing customer requirements for inventories, delivery lead time and unit prices.
• Other duties as assigned.

Job Level Specifications :

• Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution.
• Completes complex assignments requiring significant judgment, initiative and problem solving skills.
• Work is performed under mínimal guidance and assigned in the form of desired expectations.
• Collaboration with internal or external contacts.

Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations.

May participate on teams for special assignments.

Responds to requests from customers, senior management, internal and / or external contacts.

• Actions may have significant impact to department as well as others.

Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and / or time.

Work Experience :

• Typically requires a minimum of five years of related experience.

Education and Certification(s) :

• High School Diploma or equivalent

Distinguishing Characteristics :

• Possesses expert knowledge of customer needs, products and complexity of business services.
• Exhibits the ability to identify new qualified customers for inclusion in Avnet's portfolio of increasingly more complex accounts.
• Maybe required to occasionally travel to customer sites or attend training including some overnight travel.
• Advanced knowledge of systems such as SAP, ERP, order management.
• Full knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data.
• Full knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx.

The above statements are intended to describe the general nature and level of work being performed.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.