Human Resources Generalist

Telus Digital; São Paulo; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A global digital consultancy is seeking a Human Resources Generalist to support its Brazil operations. This hybrid role involves fostering a positive work culture, managing onboarding processes, and collaborating with leadership on HR strategies. The ideal candidate will have over 5 years of HR experience, strong attention to detail, and a passion for inclusion. Responsibilities include supporting career development, facilitating performance management, and maintaining strong communication with stakeholders. Join us to make a meaningful impact!

Qualificações

• 5+ years of experience with many aspects of Human Resources.
• Expertise in managing HRIS systems.
• Passionate about inclusion and making team members feel heard.

Responsabilidades

• Support team members' career growth.
• Advocate for mentorship and inclusion.
• Collaborate on HR strategies that align with business goals.
• Facilitate onboarding and resolve employee conflicts.

Conhecimentos

Performance Management

Employee Relations

Benefits Administration

Attention to detail

HRIS Management (e.g., WorkDay)

Inclusion Advocacy

Feedback Skills

Descrição da oferta de emprego

Join to apply for the Human Resources Generalist role at Telus Digital.

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale.

As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas : Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location

This is a hybrid role.

Work in a hybrid mode from one of our offices in São Paulo (2 times / week or 8 days / month) or Porto Alegre (3 times / week or 12 days / month).

Our office culture fosters in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

As a Human Resources Generalist, you'll serve as the front-line HR contact / lead for TELUS Digital Solutions' Brazil operations (Porto Alegre and São Paulo locations).

Your geographical oversight may expand as our company grows across Central and South America.

You'll manage a world-class onboarding experience and be a key resource for internal and external stakeholders regarding benefits, people processes, business partnership and HR Operations.

In collaboration with our HR and Employee Experience team, you'll help foster an environment where all our team members thrive.

At TELUS Digital, we are committed to creating a diverse, equitable, and inclusive workplace—and to driving broader representation in the tech industry.

We're looking for candidates who share this commitment and demonstrate it through their work, collaboration, and mentorship.

Responsibilities

• Support our team members' career growth and ensure TELUS Digital remains a great place to work
• Advocate and foster a culture that values meaningful mentorship, inclusion, and innovation
• Facilitate an amazing team member experience at all touch-points of their career lifecycle
• Collaborate with business leaders to develop and implement HR strategies aligned with the company's goals and needs
• Maintain strong communication with stakeholders at all levels
• Assist in talent development and retention, identifying and addressing skill gaps, and promoting succession plans
• Facilitate organizational change processes, improve organizational culture and climate, support performance management
• Implement and monitor performance review process, provide feedback, assist in creating individual development plans
• Mediate and resolve conflicts between employees and leaders, ensuring HR policies and practices are followed fairly and effectively
• Analyze data and trends to provide insights and recommendations that can influence organizational strategy and improve company performance
• Support new hire onboarding, including communication and tracking, onboarding day scheduling, development and presentation of onboarding content, and managing the onboarding experience in real time
• Partner across the organization with other HR contacts and stakeholders to continuously iterate on a best-in-class onboarding experience for your geography
• Handle a range of daily tasks and issues, providing operational and administrative support to ensure compliance with HR policies and processes

Qualifications

• 5+ years of experience with many aspects of Human Resources (Performance Management, Employee Relations, Benefits Administration, etc.)
• You love details and accuracy—you're a grammar nerd and love when instructions and policies make sense
• Expertise managing an HRIS (e.g., WorkDay)
• Passionate about inclusion and always looking for ways to make people feel heard
• Comfortable with difficult conversations — you're comfortable giving and receiving feedback to help team members go beyond their full potential

Bonus Points

• PHR or SHRM-CP Certification
• Experience as an HR professional, with mergers and acquisitions
• Experience in a fast-growing company with changing business needs (+1 for a background in the creative or tech industry)

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.

All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics.

Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

For more information on how we use your information, see our Privacy Policy.

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Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Human Resources

Software Development