Eos Linux Server Manager

Tech Mahindra - Brasil; Manaus; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A global technology consultant in Brazil is seeking a LINUX SERVER MANAGER with extensive experience in Linux, Unix, and public Cloud operations. The ideal candidate will provide L3 support, driving improvements and responding to incidents for client systems. Key requirements include strong Linux administration skills, cloud platform experience (AWS, Azure, Google Cloud), and scripting abilities. The position offers a competitive salary and a remote work arrangement, requiring fluency in English.

Qualificações

• 8+ years of related professional experience.
• Strong experience in administration of Linux OS in cloud environments.
• Very good communication skills.

Responsabilidades

• Participate in major incident handling and troubleshoot issues.
• Drive initiatives to standardize and simplify server operations.
• Analyze root causes of failures and define corrective actions.

Conhecimentos

Expert Linux Administrator

Cloud platform administration

Networking (TCP/IP, NAT, firewalls)

Scripting (Shell, Perl, Python, Go)

Problem management

Formação académica

Bachelor's degree in Computer Science, Engineering, or IT Management

Ferramentas

Ansible

CHEF

Azure

AWS

Google Cloud

Descrição da oferta de emprego

LINUX SERVER MANAGER FOR ENHANCED OPERATIONS SERVICEWe are looking for professionals with extensive experience in Linux and Unix, and public Cloud, for support in Professional Services.The ideal candidate has deep understanding of Cloud operations, being able to give L3 support, acting in a big team, dedicated to help clients.

We need someone able to solve critical and high-impact issues independently. A customer first mindset is a must.

Responsibilities

• Participate in major incident handling, troubleshoot service request failures, downtime extensions and long‑running ongoing incidents for a customer.
• Quick responses during escalations, take proactive steps to avoid escalations, identify and drive initiatives to improve operation and stability for our customer system.
• Drive initiatives to standardize and simplify server operations.
• Continuous improvement methodologies: root cause analysis for service request failures/outages and performance issues.
• Analyze root causes of failures (if known) in achieving KPIs and define a corrective action plan with well‑defined mitigation steps.
• Coordinate and orchestrate the work between various teams, collaborating with other units within and outside Enterprise Cloud Service units.
• Process improvement initiatives for daily operational activities.
• Streamline standard operating procedures by focusing on automation enhancements.
• Provide proactive operation services for the customer and service on‑demand with timely alert reduction program to all stakeholders involving the customer.

(Level 3 support)

Skills and Competencies

• Technically skilled in providing expert support for all Linux OS / Windows and infrastructure customer issues (Expert Linux Administrator).
• Strong experience in administration of a cloud platform based on Linux operating systems in Azure, AWS and Google Cloud as well as in SAP data centres.
• Pacemaker administration knowledge.
• Practical experience with OS operation, upgrades and security patching.
• Networking experience with TCP/IP suite, IP routing, NAT, firewalls.
• Experience with network services such as DNS, LDAP and HTTP proxies.
• Good understanding of IT security, OS hardening.
• Experience in script programming (Shell, Perl, Python, Go) and with server automation tools (Ansible, CHEF).
• Experience with server operations in large environments and in public clouds.
• Experience in problem management and root cause analysis methodologies.

Education and Qualifications

• 8+ years of related professional experience.
• Bachelor's degree or higher (Computer Science, Engineering, Information Technologies Management).
• Good analytical and solution‑oriented thinking.
• Very good communication skills.
• Experience in safeguarding customer relationships and strong customer service focus.
• Fluency in English.

We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed.

Tech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry‑strong processes.

With our promise to help our customers “scale at speed,” we design future state solutions for industry leaders and offer innovative digital experiences that enable them to transform and scale at speed.

Our aim is to enable enterprises, associates, and society to Rise for a more equal world, future readiness, and value creation.

Fará parte de um time 24x7, atendendo os clientes do cliente TechM globalmente. Atuação Remota, alocação de 1 ano (com possível expansão). Necessário Inglês Fluente para atividades diárias. Contratação CLT ou PJ.