Cybersecurity Network / Server Analyst

Sitel Group; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A multinational cybersecurity firm is seeking a Cybersecurity Network / Server Analyst to provide technical support to clients through voice and email. Candidates should have strong English skills, experience in Windows Server and Active Directory, and knowledge of computer networks and information security. This position offers flexible home office opportunities and various employee perks including health and dental plans, transportation vouchers, and gym discounts.

Serviços

Health Plan

Dental Plan

Transportation vouchers

Meal vouchers

Gyms discounts

Universities discounts

Language Schools discounts

Training program

Qualificações

• Desirable experience in the support area.

Responsabilidades

• Provide technical support service to the customer (B2B) through VOICE and E-MAIL.

Conhecimentos

Fluent English speaking and writing skills

Windows Server Family

Active Directory

DNS

DHCP GPO

IIS

Terminal Server

Computer network

Notions of Information Security

Basic Linux knowledge

Formação académica

Graduated in Information Technology

Descrição da oferta de emprego

Sitel Group

Cybersecurity Network / Server Analyst

What you are going to do :

• Provide technical support service to the customer (B2B), a large multinational specialized in cybersecurity, through VOICE and E-MAIL;
• Home Office;

We are looking for people who have these specific knowleges :

• fluent english speaking and writing skills.
• Windows Server Family.
• Active Directory.
• DNS.
• DHCP GPO.
• IIS.
• Terminal Server.
• Terminal Commands.
• Computer network.
• Notions of Information Security.
• Basic Linux knowledge.

Education :

• Graduated in Information Technology.
• Desirable experience in the support area.

Essential Skills And Competences :

• Customer focus.
• Good Communication.
• Good interpersonal skills.
• Good argumentation.

Creativity.

• Initiative and proactivity.
• Teamwork.

Sitel Perks :

• Salary : R$ 3, per month
• Health Plan;
• Dental Plan;
• Transportation vouchers;
• Meal vouchers;
• Gyms discounts;
• Universities discounts;
• Language Schools discounts;
• 36 work hours per week;
• Training program.

Steps in our selection process :

• Application;
• Tests;
• Interview with the Recruitment team;
• Feedbacks.

About Sitel Group®

As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value.

With 160,000 people around the globe - working from home or from one of our CX hubs - we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages.

Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints.

Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.

Career

• At Sitel you grow!
• We invest in career development, training and succession programs;
• We value the talents and skills of our people, who are passionate about what they do;
• We provide a growing learning curve with enriching professional challenges, and thus, we also grow together with people.

If you have any questions, send us a wathsapp message

All of our opportunities are also available for people with disabilities.

Cybersecurity Network / Server Analyst