Chief of Staff Business Operations Lead

OpsArmy; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A growing remote-focused company in Belo Horizonte, Minas Gerais, Brazil, seeks a Chief of Staff / Business Operations Lead to oversee operations and manage cross-functional projects. Candidates should have experience in consulting and business operations, strong communication skills in English, and an initiative-driven attitude. The role involves supporting the CEO, improving processes, and ensuring clear accountability for team members. The working style is remote and async-friendly, emphasizing high accountability and feedback.

Qualificações

• 2 years in consulting, business operations, or project management.
• Extremely high ownership and initiative.
• Strong writing and communication skills in English.
• Ability to manage multiple workstreams and drive stakeholder engagement.
• Comfort with basic data analysis (spreadsheets, KPI tracking).

Responsabilidades

• Run the company operating cadence with clear priorities and KPI tracking.
• Own cross-functional projects from initiation to completion.
• Support the CEO with execution analysis and strategic planning.
• Build documentation and scalable processes for repeatability.

Conhecimentos

Consulting

Business operations

Project management

Communication in English

Data analysis

Ferramentas

Notion

Airtable

Google Sheets

Slack

Asana

Jira

Zapier

Make

Descrição da oferta de emprego

Chief of Staff / Business Operations Lead (Remote Generalist Operator ex-Consulting preferred)

Location / Schedule

Must have 4 hours overlap with U.S. Eastern Time (ET) with flexibility for key meetings.

Apply

Were scaling OpsArmy and building an execution engine that can grow into a broader platform. The CEO needs a high-agency operator who can take messy problems create clarity and drive execution across teams fast.

This role is designed to be a force multiplier: part strategy part operations part project/program management.

What youll do (core responsibilities)

1) Run the company operating cadence

• Build and manage weekly priorities KPI tracking and follow-up discipline
• Keep teams aligned and execution moving without things slipping through cracks

2) Own cross-functional projects end-to-end

• Lead initiatives across operations recruiting customer success finance and internal tooling
• Examples: improving hiring funnel onboarding process QA and delivery workflows client retention playbooks margin improvement initiatives
• Coordinate stakeholders unblock issues and ensure delivery on time

3) Be the CEOs right hand on execution analysis

• Turn goals into plans (milestones risks dependencies resourcing)
• Draft clear memos updates and recommendations
• Bring structure to ambiguous decisions and propose the best path forward

4) Build documentation and scalable processes

• Create SOPs templates and playbooks so execution becomes repeatable

What success looks like (first 60-90 days)

• Weekly execution rhythm is tight: priorities are clear owners accountable and deadlines met
• A simple KPI dashboard exists and is used weekly (sales retention delivery hiring)
• 24 critical workflows are documented and improved measurably
• CEO time is protected and shifted toward high-leverage work (strategy deals key hires)

Youre a sharp generalist who can think like a consultant and execute like an operator.

Required

• 2 years in consulting business operations project/program management or ops leadership (or equivalent)
• Extremely high ownership and initiative (you dont wait to be told)
• Strong writing and communication in English
• Ability to manage multiple workstreams and drive stakeholders
• Comfort with basic data analysis (spreadsheets dashboards KPI tracking)

Nice to have

• Experience in a fast-paced startup or services business
• Familiarity with tools like Notion Airtable Google Sheets Slack Asana/Jira Zapier/Make
• Basic understanding of automation/AI workflows (not required but a plus)

Working style

• Remote async-friendly high accountability
• Direct feedback fast iteration and clear standards
• Measured on outcomes reliability and impact

Apply here

Chief of Staff Business Operations Lead • Belo Horizonte, Minas Gerais, Brazil