Administrative Analyst (Mid-level) – Operations Focus

Jobtailor; Curitiba; Presencial; BRL 60 000 - 90 000; Tempo integral

Resumo da oferta

Jobtailor is seeking an organized Administrative Operations Coordinator to manage warehouse/inventory control, events, and space management within Curitiba, Brazil.

The role focuses on coordinating spaces for external client events and exams, handling bookings, and delivering customer service via email and WhatsApp, while ensuring smooth information flow across CRM and academic management systems.

Qualificações

• Bachelor’s degree in Administration, Management Processes, Logistics or Commercial Management.
• Experience in administrative and operational routines.
• Experience in stock control/warehouse management.
• Experience in customer service.
• Experience organizing schedules or events.
• Experience managing spaces and infrastructure.
• Intermediate Excel skills.
• Familiarity with systems (ERP, CRM, or academic management systems).

Responsabilidades

• Manage warehouse/inventory control, including receiving, issuing, and organizing materials.
• Coordinate the reservation of physical spaces for external client events and examinations; internal needs (tests, selection processes, etc.).
• Handle space rentals, from initial inquiries through confirmation and follow‑up.
• Provide customer service to external clients via email and WhatsApp.
• Access and operate internal systems such as CRM and the academic management system.
• Organize schedules, timelines and room availability.
• Act as a liaison with internal departments (Academic, Finance, Operations).
• Ensure quality and efficiency in information flow and customer service.

Conhecimentos

Administrative experience

Operational routines

Customer service

Event scheduling

Space management

Scheduling processes

Organization skills

CRM familiarity

Formação académica

Bachelor’s degree in Administration/Management/Logistics/Commercial Management

Ferramentas

ERP

CRM

Academic management systems

Excel

Descrição da oferta de emprego

Responsibilities

• Manage warehouse/inventory control, including receiving, issuing, and organizing materials;
• Coordinate the reservation of physical spaces for external client events and examinations; internal needs (tests, selection processes, etc.);
• Handle space rentals, from initial inquiries through confirmation and follow‑up;
• Provide customer service to external clients via email and WhatsApp;
• Access and operate internal systems such as CRM and the academic management system;
• Organize schedules, timelines and room availability;
• Act as a liaison with internal departments (Academic, Finance, Operations);
• Ensure quality and efficiency in information flow and customer service.

Requirements

• Bachelor’s degree completed in Administration, Management Processes, Logistics or Commercial Management;
• Experience in administrative and operational routines;
• Experience in stock control/warehouse management;
• Experience in customer service;
• Experience organizing schedules or events;
• Experience managing spaces and infrastructure;
• Intermediate Excel skills;
• Familiarity with systems (ERP, CRM, or academic management systems).

Preferred qualifications:

• Experience with CRM systems;
• Experience working in educational institutions;
• Experience organizing events or exams/competitions;
• Knowledge of integrated administrative processes.

Core Competencies

Demonstrates expertise in warehouse and inventory management, customer service, and event coordination, with proficiency in CRM and academic management systems. Strong organizational skills in scheduling and managing physical spaces are essential.