Account Manager - Natal

Booking.Com; Natal; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading travel platform seeks a dedicated Partner Manager in Natal, Brazil, to build strong relationships with accommodation partners and ensure top-notch support. You will resolve issues, promote collaboration, and enhance partner engagement while traveling up to 50%. Ideal candidates should have strong problem-solving abilities and excellent communication skills. Join a dynamic team that values creativity and innovation while providing competitive benefits, including medical insurance and product discounts.

Serviços

Medical, life, and disability insurance

Annual paid time off

Industry leading product discounts

Free online learning access

Collaborative and diverse culture

Qualificações

• Business Level Proficiency in English is required.
• Ability to analyze data to drive informed decisions.
• Must live within a commutable distance from your assigned office location.

Responsabilidades

• Serve as the dedicated point of contact for partners.
• Champion strong relationships with accommodation partners.
• Identify new potential partners to grow the network.
• Resolve customer service critical issues efficiently.
• Organize partner events and participate actively.

Conhecimentos

Problem-solving

Effective communication

Prioritization

Flexibility

Team collaboration

Descrição da oferta de emprego

Role Description :

What You'll Be Doing

• Please submit your resume / CV in English
• As the dedicated point of contact for your portfolio of partners, you will be the trusted voice, expertly navigating their questions and ensuring their journey with us is smooth and successful.
• You’ll champion strong, enduring relationships with our accommodation partners, becoming an indispensable resource at the property level.
• Through insightful performance conversations and consistent engagement, you’ll ensure they offer our customers unparalleled availability and competitive pricing.
• Be an explorer, identifying and connecting with exciting new potential growing our network within the industry as well as property level and enriching the travel experiences we offer.
• When challenges arise within your portfolio, you’ll step in as a resourceful problem‑solver, efficiently resolving customer service critical issues in a way that benefits our business, our partners, and our valued travelers.
• You’ll actively support the organization of engaging partner events like workshops and webinars, and we’ll encourage you to be a vibrant participant, fostering connections and sharing insights within the community.
• Get ready to hit the road!
• Up to 50% business travel will have you face‑to‑face, building stronger relationships and gaining invaluable on‑the‑ground insights.

What You’ll Bring

• You are an effective problem‑solver, driven by results and always seeking innovative solutions.
• You’re proactive, flexible, and equally comfortable leading the charge independently or collaborating seamlessly within a dynamic team.
• You are extraordinary at prioritization, effortlessly owning your workload and improving your efficiency.
• Your strong communication skills allow you to articulate ideas clearly and persuasively, establishing rapport with ease.
• You have a knack for influencing partners over the phone and in person, expertly guiding them towards mutually beneficial strategies.
• You possess a strong sense of detail and the ability to analyze data to drive informed decisions through effective storytelling.
• Actively champion a collaborative environment where open communication and shared goals drive our collective success.
• Proactively engage with individuals and groups, ensuring their points of view are valued and integrated to achieve optimal outcomes for all involved.
• Understanding the needs and perspectives of others before making decisions.
• It’s a collaborative process where you actively listen, ask insightful questions, and engage in open dialogue to gain a comprehensive understanding of the situation, challenges, or goals at hand before offering solutions.
• You are required to live within a commutable distance from your assigned office location.
• Business Level Proficiency in English is required.

What We’ll Provide

• Medical, life, and disability insurance.
• Annual paid time off and generous paid leave scheme including parent, grandparent, bereavement, sick, and care leave.
• Industry leading product discounts for yourself, friends, and family.
• Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership.
• Collaborative, friendly and diverse culture.
• Referral Program.
• This role doesn’t come with relocation assistance.
• This role doesn’t come with visa assistance.
• Additional Annual or Quarterly bonus potential (role dependent) – Please note that while our philosophy is the same in every location, benefits may differ by office / country.

Should you require accommodation to meet the essential functions of this job, please let us know.