- Develop and maintain client relationships by understanding their needs and objectives
- Implement strategies to meet client needs and increase satisfaction
- Negotiate agreements and contracts with clients, ensuring favorable terms for both parties
- Address challenges and issues that may arise within accounts, finding effective solutions
- Lead project progress, interacting with the project architecture team and providing guidance and strategy for business development
- Collaborate with internal teams, including sales, marketing, production, and customer service, to meet client needs
- Identify growth opportunities with clients by promoting additional products or services
- Prepare account performance reports for senior management, highlighting successes and areas for improvement
- Measure and improve client satisfaction, ensuring that clients are satisfied and willing to maintain long-term business relationships
Requirements
- Bachelor’s degree in IT or a related field
- Knowledge of IT infrastructure
- Knowledge of sales pipelines
- Reside in the state of Paraná
- Valid Brazilian Category B driver’s license
- English proficiency (Level 3)
- Experience in B2G sales
Core Competencies
Demonstrates expertise in client relationship management, strategic negotiation, and project leadership within the IT sector. Proficient in identifying growth opportunities and enhancing client satisfaction through effective collaboration and performance reporting.
Highest-signal resume keywords
- Client Relationship Management
- B2G Sales Experience
- IT Infrastructure Knowledge
- Sales Pipeline Management
- Project Leadership
ATS Optimization Keywords
Hard Skills
- Client Needs Assessment
- Contract Negotiation
- Account Performance Reporting
- Strategic Planning
- Problem Solving
Soft Skills
- Effective Communication
- Collaboration
- Interpersonal Skills
- Adaptability
- Leadership
Certifications & Qualifications
- Bachelor’s Degree in IT
- Valid Brazilian Category B Driver’s License
Industry Keywords
- Client Satisfaction
- Business Development
- Growth Opportunities
- Internal Team Collaboration
- Long-term Business Relationships