Account Manager

Jobtailor; Belo Horizonte; Presencial; BRL 120 000 - 210 000; Tempo integral

Resumo da oferta

Jobtailor seeks an experienced sales professional in Belo Horizonte, Brazil, to drive strategic planning and client development in the public sector. You will lead sales initiatives, manage key accounts, and ensure alignment with procurement processes.

Responsibilities include coordinating with market management, handling tenders, and supporting Relationship Managers to expand client base. Fluency in Portuguese and willingness to travel are required.

Qualificações

• Bachelor’s degree in Business Administration or related field.
• Specialization in Public Management, Business Management, or related field.
• At least 3 years of experience in sales.
• Experience and knowledge of public tenders and procurement processes.
• Valid driver’s license and availability to travel.
• Knowledge of CRM systems.
• Proficiency in Microsoft Office.
• Knowledge of sales and negotiation techniques.
• Knowledge of interpersonal relationship-building techniques.
• Advanced proficiency in Portuguese.
• Advanced knowledge of public procurement.
• Knowledge of IT sector trends.

Responsabilidades

• Participate in developing the company’s strategic and budget planning.
• Develop and monitor the area’s strategic plan aligned with the Strategic Plan guidelines.
• Map the area of operation and keep market activity information up to date.
• Work based on the sales plan and weekly planning.
• Serve key clients, ensuring retention, acquisition, and development.
• Record completed visits and monitor customer relationships.
• Monitor customer satisfaction with product quality.
• Facilitate contact between the client’s and company’s technical representatives to complete the DEPC and prepare commercial proposals.
• Prepare proposals and conduct sales in accordance with the commercial policy.
• Ensure the issuance, renewal, amendment, and cancellation of contracts in compliance with legal procedures and deadlines.
• Obtain clients’ monthly service records and complete account reconciliations.
• Monitor public tenders and prepare proposals in response to bid notices.
• Ensure the transfer of sales information to the Implementation team.
• Implement directives from Market Management and act as the Commercial team’s liaison.
• Support the Relationship Manager in serving, retaining, developing, and acquiring clients.
• Guide and support Relationship Managers in executing their sales plans.
• Support billing release and collection of overdue receivables.
• Perform other duties assigned by the immediate supervisor.

Conhecimentos

Sales

Negotiation techniques

Client relationship management

Interpersonal relationship-building

Leadership support

Problem-solving

Formação académica

Bachelor's degree in Business Administration or related field

Specialization in Public Management or Business Management

Public procurement knowledge

Ferramentas

CRM systems

Microsoft Office

Descrição da oferta de emprego

• Participate in developing the company’s strategic and budget planning
• Develop and monitor the area’s strategic plan, aligned with the strategic guidelines of the Strategic Plan
• Map the area of operation and keep information on market activity up to date
• Work based on the sales plan and weekly planning
• Serve key clients, ensuring retention, acquisition, and development
• Record completed visits and monitor customer relationships
• Monitor customer satisfaction with product quality
• Facilitate contact between the client’s and company’s technical representatives to complete the DEPC and prepare commercial proposals
• Prepare proposals and conduct sales in accordance with the commercial policy
• Ensure the issuance, renewal, amendment, and cancellation of contracts in compliance with legal procedures and established deadlines
• Obtain clients’ monthly service records and complete account reconciliations
• Monitor public tenders and prepare proposals in response to bid notices
• Ensure the transfer of sales information to the Implementation team
• Implement directives from Market Management and act as the Commercial team’s liaison
• Support the Relationship Manager in serving, retaining, developing, and acquiring clients
• Guide and support Relationship Managers in executing their sales plans
• Support billing release and collection of overdue receivables
• Perform other duties assigned by the immediate supervisor

Requirements

• Bachelor’s degree in Business Administration or a related field
• Specialization in Public Management, Business Management, or a related management field
• At least 3 years of experience in sales
• Experience and knowledge of public tenders and procurement processes
• Valid driver’s license and availability to travel
• Knowledge of CRM systems
• Proficiency in Microsoft Office
• Knowledge of sales and negotiation techniques
• Knowledge of interpersonal relationship-building techniques
• Advanced proficiency in Portuguese
• Advanced knowledge of public procurement
• Knowledge of technologies and trends in the IT sector

Core Competencies

Demonstrates expertise in sales strategy development, client relationship management, and public procurement processes. Proficient in utilizing CRM systems and Microsoft Office to enhance operational efficiency and client satisfaction.

Highest-signal resume keywords

• Sales Strategy Development
• Public Procurement Knowledge
• Client Relationship Management
• CRM Systems Proficiency
• Negotiation Techniques

Hard Skills

• Sales Planning
• Public Tender Experience
• Account Reconciliation
• Contract Management
• Proposal Preparation
• Market Analysis
• Customer Satisfaction Monitoring
• Interpersonal Relationship-Building
• Budget Planning
• Sales Techniques

Soft Skills

• Client Retention
• Team Collaboration
• Communication Skills
• Problem-Solving
• Leadership Support

Industry Keywords

• Public Management
• Business Management
• Sales
• Procurement Processes
• Market Management
• Commercial Policy
• Client Acquisition
• Technical Liaison
• Sales Information Transfer
• Service Records

Tools & Technologies

• CRM Systems
• Microsoft Office