Floor Operations Lead — Multi-Cuisine Dining

Domo Ventures W.L.L.; Manama; On-site; BHD 12,000 - 18,000; Full time

Job summary

Domo Ventures W.L.L. in Bahrain is seeking a Floor Manager to oversee daily restaurant floor operations in a multi-cuisine setting. You will manage staff, coordinate with kitchen teams, and ensure a seamless dining experience for guests.

The role emphasizes leadership, excellent customer service, and adherence to health and safety standards in a fast-paced hospitality environment. A strong focus on staff development and operational efficiency is required.

Qualifications

• 5+ years of experience in a similar role within a multi-cuisine restaurant.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Proficient in handling POS systems.
• Familiarity with health and safety regulations in the hospitality industry.

Responsibilities

• Supervise all floor activities, including seating, service, and cleanliness.
• Monitor the dining area to ensure adherence to health and safety standards.
• Lead, train, and motivate floor staff to deliver excellent customer service.
• Create shift schedules and manage staff assignments.
• Handle guest inquiries, complaints, and feedback professionally.
• Ensure prompt and courteous service throughout the dining area.
• Collaborate with kitchen staff to ensure timely food service.
• Oversee inventory management for floor supplies.
• Support upselling and promotional activities to maximize revenue.
• Prepare daily reports on operations and address areas for improvement.

Skills

Leadership

Team management

Communication

Customer service

Staff training

Tools

POS systems

Job description

Domo Ventures W.L.L. in Bahrain is seeking a Floor Manager to oversee daily restaurant floor operations in a multi-cuisine setting. You will manage staff, coordinate with kitchen teams, and ensure a seamless dining experience for guests.

The role emphasizes leadership, excellent customer service, and adherence to health and safety standards in a fast-paced hospitality environment. A strong focus on staff development and operational efficiency is required.