SaaS Account Manager – Growth & Renewals (Hybrid, Brussels)

Vivid Resourcing; Brussel Hoofdstad; Hybrid; EUR 55,000 - 90,000; Full time

Benefits offered by this job

Mobility budget

Meal vouchers

Insurance

26 days holiday

Job summary

Vivid Resourcing in Brussels is seeking an Account Manager for a hybrid, full-time position. You will own a portfolio of Belgian customers, driving renewals, upsell and long-term customer success.

Responsibilities include running regular business reviews, spotting churn risk early, closing upsell opportunities, and keeping forecasts and CRM data accurate. Fluency in English is required; French or Dutch is a plus, and CRM experience (Salesforce/HubSpot) is preferred.

Qualifications

• 4+ years of B2B SaaS account management.
• Proven record of hitting renewal and expansion targets.
• Fluent English; French or Dutch is a plus.
• Experience with a CRM such as Salesforce or HubSpot.

Responsibilities

• Own a portfolio of existing customers in Belgium, driving renewals, upsell and long-term customer success.
• Manage renewals and expansion across accounts.
• Run regular business reviews with customer stakeholders.
• Identify upsell opportunities and close them.
• Spot churn risk early and work with Customer Success on a plan.

Skills

Account management

Renewals

Upsell

CRM experience

English fluent

Tools

Salesforce

HubSpot

Job description

Vivid Resourcing in Brussels is seeking an Account Manager for a hybrid, full-time position. You will own a portfolio of Belgian customers, driving renewals, upsell and long-term customer success.

Responsibilities include running regular business reviews, spotting churn risk early, closing upsell opportunities, and keeping forecasts and CRM data accurate. Fluency in English is required; French or Dutch is a plus, and CRM experience (Salesforce/HubSpot) is preferred.