Account Manager

Vivid Resourcing; Brussel Hoofdstad; Hybrid; EUR 55,000 - 90,000; Full time

Benefits offered by this job

Mobility budget

Meal vouchers

Insurance

26 days holiday

Job summary

Vivid Resourcing in Brussels is seeking an Account Manager for a hybrid, full-time position. You will own a portfolio of Belgian customers, driving renewals, upsell and long-term customer success.

Responsibilities include running regular business reviews, spotting churn risk early, closing upsell opportunities, and keeping forecasts and CRM data accurate. Fluency in English is required; French or Dutch is a plus, and CRM experience (Salesforce/HubSpot) is preferred.

Qualifications

• 4+ years of B2B SaaS account management.
• Proven record of hitting renewal and expansion targets.
• Fluent English; French or Dutch is a plus.
• Experience with a CRM such as Salesforce or HubSpot.

Responsibilities

• Own a portfolio of existing customers in Belgium, driving renewals, upsell and long-term customer success.
• Manage renewals and expansion across accounts.
• Run regular business reviews with customer stakeholders.
• Identify upsell opportunities and close them.
• Spot churn risk early and work with Customer Success on a plan.

Skills

Account management

Renewals

Upsell

CRM experience

English fluent

Tools

Salesforce

HubSpot

Job description

Account Manager

Location: Brussels, Belgium (hybrid)

Contract: Full-time, permanent

The role

Own a portfolio of existing customers in Belgium, driving renewals, upsell and long-term customer success.

Responsibilities

• Manage renewals and expansion across your accounts
• Run regular business reviews with customer stakeholders
• Identify upsell opportunities and close them
• Spot churn risk early and work with Customer Success on a plan
• Keep forecasts and CRM data accurate

Requirements

• 4+ years of B2B SaaS account management
• Proven record of hitting renewal and expansion targets
• Fluent English; French or Dutch is a plus
• Experience with a CRM such as Salesforce or HubSpot

Offer

• Competitive base salary plus variable pay
• Mobility budget, meal vouchers and insurance
• 26 days of holiday